Site Reliability Engineer - Data Services in Chicago

About Energy Jobline

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

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Role Overview – Site Reliability Engineer (Data Services)

SRE is part of a global organization that leverages the latest technology to communicate with our colleagues across the globe. We organize ourselves into distributed teams – SRE teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in‑office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved for (remote‑friendly) focus time to get things done. Have the best of both work styles in a workplace that is intentional about belonging, collaboration, and accomplishment.

Being a Site Reliability Engineer – Data Services at iManage Means…

• You are an engineer, a builder, and a systems thinker. You ensure data durability, optimize query performance, and manage stateful storage upgrades.
• You combine technical depth with empathy, working closely with customers who hold the highest expectations for the stewardship of the world’s most sensitive data.
• You elevate the people around you—acting as a subject matter expert, a mentor, and an agent of change.
• You focus on contributing factors rather than single root causes, value code over documentation and documentation over process, and continuously seek ways to reduce toil.
• You participate in architectural and design discussions, helping shape a scalable, resilient platform that supports both our customers and our organization.
• You collaborate across teams to drive unified, standards‑based decisions that strengthen reliability.
• You also take part in on‑call rotations and provide expertise in observability, change management, and system scalability.

As iManage experiences rapid growth in its flagship cloud product, we’re looking for engineers who bring a beginner’s mindset, embrace complexity, and care deeply about resilience and sustainability in a cloud‑world. This role includes a strong focus on the reliability and evolution of our core data services, including MariaDB, MaxScale, and Elasticsearch. If you write code, think in systems, automate relentlessly, and are passionate about reliability and scale, we want to talk to you.

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Responsibilities (iM Responsible For…)

• Eliminating TOIL through automation and software development.
• Partnering productively and cross‑functionally with application teams and other internal stakeholders.
• Creating a modern, cloud‑platform that is resilient, cost‑effective, and secure by default.
• Scaling and tuning high‑availability data clusters (MariaDB, MaxScale, Elasticsearch) in a Kubernetes environment.
• Maintaining the freshness and utility of our platform services.
• Improving the security posture of our products.
• Writing / designing automation, orchestration, observability, and disaster readiness into our products.
• Coordinating and participating in production support and on‑call rotations.
• Leading incident management efforts and post‑incident retrospectives.

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Required Qualifications (iM Qualified Because I Have…)

• Comfortability writing design documents / postmortems and refactoring application code when needed.
• Experience operating or supporting distributed data systems (e.g., relational databases, search clusters, or sharded storage systems).
• Developed automation to reduce the operational burden of a product or developed software‑as‑a‑service for internal customers.
• Ability to advocate for SRE concepts such as Google’s SRE concepts (e.g., I know the difference between an SLO and an SLA and can effectively introduce them to an organization).
• Experience working in a public cloud and/or hosted datacenter environment (Azure and AKS strongly preferred).
• A passion for working collaboratively with other teams.

Don’t meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those with a growth mindset and a hunger for learning; if you are excited about this role but your past experience doesn’t align perfectly with every qualification, we encourage you to apply anyway!

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Bonus Points (Bonus Points If I Have…)

• Hands‑on experience with MariaDB, MaxScale, or Elasticsearch in production environments.
• Familiarity with data store observability, query performance tuning, or capacity planning.
• Hands‑on experience with Linux server stacks (Ubuntu/Debian distributions).
• Knowledge of cloud provisioning platforms (HashiCorp Terraform).
• Exposure to at least one configuration management platform (Chef).
• Experience with containerization / clustering technologies (Docker).
• Comfortability with observability and alerting tools (Prometheus/Grafana or ELK/EFK).
• Practical experience with CI/CD pipelines and ability to describe the pros/cons associated with different rollout strategies.
• A bachelor’s degree (or equivalent experience) in Computer Engineering or a related field.
• Demonstrable proficiency in one or more programming languages (e.g., Java, Python, Golang).
• Familiarity with at least one scripting language (e.g., PowerShell, Bash, Python, Ruby).

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What You’ll Get (iM Getting To…)

• Join a rapidly evolving, industry‑leading SaaS company on an exciting journey of growth and scalability.
• Take on meaningful, high‑impact challenges by leveraging cutting‑edge technologies and best‑in‑class protocols to drive innovation.
• Own your career path with our internal development framework. Ask us more about this!
• Expand your skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
• Enjoy flexible work hours that empower you to balance personal time with professional commitments.
• Collaborate in a modern, open‑plan workspace featuring a gaming area, free snacks and drinks, and regular social events.

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Compensation & Benefits (iManage Is Supporting Me By…)

• Market‑competitive salary applied through a consistent, equitable process and regularly reviewed based on industry data.
• Annual performance‑based bonus.
• Comprehensive Health/Vision/Dental/Life Insurance, and a 401(k) Retirement Savings Plan with a company match up to 4 %.
• Enhanced parental leave: 20 weeks 100 % paid for primary leave, and 10 weeks 100 % paid for secondary leave.
• Flexible time‑off policy for vacation, volunteering, holidays, family time, or simply recharging.
• Multiple company wellness days each year to prioritize mental health and well‑being.
• Access to RethinkCare, a global behavioral health platform that enhances personal well‑being, strengthens professional resilience, and empowers parental success through expert‑led training and resources.

Salary range (US annual base): $103,000 – $159,000 per year. Individual compensation depends on qualifications, experience, and location. This range does not include additional forms of compensation such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.

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About iManage

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud‑enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes. Our work is ambitious and rewarding.

We look for people who embrace challenges, thrive on solving problems, push boundaries, and collaborate with the industry’s best and brightest. That’s the iManage way—turning the impossible into reality, empowering employees to grow, unlocking potential, and creating meaningful impact.

Whoever you are, whatever you do, however you work – make it mean something at iManage.

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Equal Employment Opportunity

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, protected veteran status, disability, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Application Instructions

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text. All communications come exclusively from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review.

Please see our recruitment privacy statement for more information on how we handle your personal data.

To apply: Press the Apply button and follow the application process.

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