Site Reliability Engineer

About Scaleway

Founded in 1999, Scaleway is the cloud subsidiary of the Iliad group, one of Europe's leading telecommunications companies. Our mission is to foster a more responsible digital industry by helping developers and businesses create, deploy, and scale applications on any infrastructure.

From our offices in Paris and Lille, we refine Scaleway's cloud ecosystem daily, being our own first users.

Our 25,000 clients choose us for our multi-AZ redundancy, smooth user experience, carbon-neutral datacenters, and native multi-cloud architecture management tools. Our products include fully managed solutions for bare metal, containerization, and serverless architectures, offering a responsible choice in cloud computing.

Join our dynamic team of nearly 600 employees from diverse backgrounds in a stimulating and international environment that combines technical excellence, creativity, and sharing.

About The Job

Scaleway is looking for a Site Reliability Engineer to join our teams.

Reporting to a Lead SRE, you will be responsible for ensuring we can reliably serve our products for users around the world. We expect you to have a strong background in development and system administration. Our systems evolve constantly, and the tools needed to observe and act to ensure their resilience need to evolve accordingly.

Minimum Qualifications

• Previous experience as a developer in Go, Python or Rust
• Experience in system programming with usual scripting languages (bash, Python)
• Demonstrated ability to troubleshoot production systems failures
• A great attitude and desire to work with a team
• Passion for incremental improvements on tooling, love all things of automation
• Experience with Linux systems (Ubuntu/Debian)
• Experience with cloud environments architecture (baremetal, virtual machines, containers, orchestrators)
• Good understanding of computer networks: TCP/IP, DNS, load-balancing, IPv6, BGP and network virtualisation
• Understanding of written and spoken English, capable of writing technical documentation in English, ability to speak English if needed

Preferred Qualifications

• Experience with infrastructure as code and continuous deployment
• Experience dealing with physical hardware automation
• Experience with monitoring & logging systems
• Experience administering relational databases
• Knowledge of one cloud platform and related use-cases
• Take initiatives to propose new solutions and defend them
• Team player, willing to share knowledge, opinions, and participate in regular team rituals
• Good communication skills and coaching skills

Responsibilities

• Create or optimize existing tools & documentation that will help identify, diagnose and remediate production incidents, automating as much as possible
• Troubleshoot high-impact issues working with multiple engineering teams
• Take on-call responsibilities, mitigate issues encountered in production and secure the best real-time answer to our customers
• Ensure a high quality of service for our customers by leveraging observability and monitoring technologies
• Manage lifecycle of products in production
• Help implementing best practices in stability, resiliency, scalability, security and performance across our systems

Technical Stack

• Python, Go, Rust
• RabbitMQ
• PostgreSQL
• HA Proxy, Nginx, REST APIs / Flask
• S3 API
• Sentry, Prometheus, Grafana, ElasticSearch, Fluentd, Kibana
• Ansible, AWX, Foreman, Salt
• GitLab, Nexus
• Ubuntu, Debian, CentOS
• Jira, Confluence, Slack, GSuite

Location

This position is based in our offices in Paris, Toulouse or Lille (France)

If you don't see yourself checking all the boxes, don't hesitate to apply anyway. Don't limit yourself to a job description - you never know!