Reliability and Production Engineering (RPE)

About Synechron

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets.

Our Challenge

We are seeking talented Reliability and Production Engineering (RPE) who excel in troubleshooting, automation, and cross-functional collaboration. In this role, we are seeking candidates to work directly with technical and business partners to improve system reliability and scalability across our organization. The ideal candidate thrives in an environment of continuous innovation and demonstrates strong communication skills to articulate complex technical issues succinctly to diverse audiences.

The Role - Reliability and Production Engineering (RPE)

Responsibilities:

• Troubleshoot and resolve issues spanning hardware, software, application, and network components.
• Collaborate with engineering and development teams to design, build, and maintain reliable systems.
• Drive automation initiatives to improve deployment, management, and visibility of services.
• Proactively identify and mitigate system reliability risks.
• Support a follow-the-sun operational model, including on-call rotations.
• Participate in design reviews and operational readiness exercises for new and existing services.
• Maintain a focus on continuous improvement in system observability, scalability, and performance.

Requirements:

• Proven troubleshooting and debugging skills to identify root causes.
• Excellent communication and interpersonal skills, capable of engaging both technical and non-technical stakeholders.
• Strong understanding of Linux system administration and related tasks.
• Hands-on experience with scripting languages such as Python, Bash, Perl, or Ruby.
• Experience with enterprise monitoring and observability tools like AppDynamics, Grafana, Splunk, Dynatrace.
• Familiarity with automation tools such as Ansible, GitHub, or similar.
• Knowledge of modern systems architectures including load balancing, databases, caching, distributed systems, microservices, and cloud solutions.
• Practical experience supporting large-scale, high-availability systems is a plus.
• Demonstrates grit, ownership, and a continuous improvement mindset.

We Offer:

• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Synclusive’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.