Social Media Coordinator

About

We are looking for a creative and detail-oriented Social Media Coordinator to join a dynamic marketing team supporting social media campaigns, content delivery, and live event coordination. This role is ideal for someone who is passionate about digital marketing, understands brand voice and storytelling, and has hands-on experience managing multiple social media platforms.

Key Responsibilities

• Schedule, manage, and publish marketing campaigns across major social media platforms including Instagram, Facebook, X (Twitter), LinkedIn, and YouTube
• Assist in planning, hosting, and supporting live social media events and campaigns
• Track campaign performance and prepare social media metrics reports using data from multiple sources
• Develop and maintain documentation for social media strategies, workflows, and best practices
• Support internal team training initiatives and process improvements
• Collaborate with internal stakeholders to ensure alignment with marketing objectives and brand messaging

Required Skills

• Strong understanding of brand storytelling, audience engagement, and social media voice
• Excellent written and verbal communication skills
• Strong interpersonal and stakeholder management skills
• Detail-oriented with strong organizational and deadline management abilities
• Collaborative mindset with a willingness to learn and adapt quickly

Qualifications

• 3+ years of experience in social media coordination, digital marketing, or related field
• Strong knowledge of major social media platforms including Facebook, Instagram, X, LinkedIn, and YouTube
• Hands-on experience with social media management tools such as Sprinklr, Streamyard, or similar platforms (Sprinklr experience highly preferred)
• Experience analyzing social media performance data and preparing reports
• Experience supporting live social media events is a plus
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Degree or Diploma in Marketing or equivalent professional experience preferred

About BCforward

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.