Software Application Support Specialist

About

Are you a tech-savvy problem solver with a passion for helping others?

Our client, a dynamic player in the tech industry, is on the hunt for a Software Application Support Specialist to join their team based in Gauteng. This is more than just a support role — it’s an opportunity to work at the heart of innovative software solutions that power real-world impact.

This exciting, fast-paced position offers career growth, technical variety, and the chance to collaborate with diverse teams across the business.

Responsibilities

• Provide application support, including answering, resolving, and logging customer issues, and suggesting long-term solutions.
• Investigate and analyse system issues to determine causes and corrective actions.
• Design, develop, and deliver system enhancements within budget, timelines, and specifications, adhering to quality and industry standards.
• Offer system knowledge and consultancy for divisional and cross-divisional projects, ensuring business process requirements and best practices are met.
• Recommend and implement continuous improvement of systems and support processes.
• Document technical processes and maintain up-to-date system support information.
• Maintain data quality and integrity.
• Provide clear, professional communication to colleagues, customers, and suppliers.
• Perform system maintenance tasks according to agreed schedules.

Requirements

What You Bring:

Posted By: Nadine Naidoo