Software Architect - Advanced

About

Responsibilities

• User management: create, modify and deactivate user accounts, profiles, and permission sets as needed. Ensure user access and security are maintained according to best practices.
• Sandbox management: create and manage sandbox environments for development, testing and quality assurance purposes. Collaborate with the development team to promote code modifications and updates between environments.
• Workflow monitoring: monitor workflow queues and automation processes to ensure they are functioning as intended. Troubleshoot and resolve and workflow-related issues promptly.
• External integrations: collaborate with teams responsible for external integrations, such as aws connect, service now, and azure ad. Configure and maintain these integrations to ensure data synchronization and system interoperability.
• Identity provider configuration: configure and maintain identity providers with a focus an azure ad, for authentication and single sign on (sso) functionality within salesforce. Ensure secure and efficient access management.
• Documentation: maintain comprehensive documentation of salesforce configurations, processes and customizations. Provide training and support to end users as needed.

Additional Skills/Duties

• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration abilities.

Required Skills

• Salesforce Administrator certification (e.g., Salesforce Certified Administrator.)
• 5 years of experience as a Salesforce Administrator, with a strong focus on daily maintenance tasks.

Preferred Skills

• Practical experience in creating and managing Salesforce sandbox environments.
• Proficiency in promoting code modifications and updates between Salesforce environments.
• Familiarity with external integrations, including AWS Connect, ServiceNow, and Azure AD.

Required Education/Certifications

• A bachelor's degree in information technology systems, computer science, or related field and 5+ experience in Information Technology or related area. Relevant experience may be substituted for bachelor's degree on a year-for-year basis.
• CJIS Certification will be a requirement of employment, this training is based provided by the client after a successful background check is completed.