Staff Software Developer

About

We’re looking for a Staff Software Developer to join our Retail team in Canada.

You will personally contribute to the key parts of the systems to deliver innovative solutions that meet customer needs. You will uplevel engineering craft across the organization, by providing technical guidance, promoting best practices, mentoring fellow engineers, while empowering the teams to build towards a sustainable architecture.

For this role, you should be located in Canada, and able to work within EST/EDT hours. We offer a choice of fully remote, partially remote or fully office-based work environments (incities with local offices).

What you'll be responsible for

You'll have the opportunity to work on different areas of multiple products depending on your skillset and preference. You will own and be accountable for features and high-leverage coding projects;

• Building stuff. This means coding, code reviews, fixing bugs (i.e. tackling the hard debugging), peer programming, incident response, and reverse-engineering tasks, etc.
• Planning/architecture. This means estimating, collaborating with products, establishing MVP.
• Learning and teaching. This means things like chapter reviews, research and meetups, coaching and mentoring developers to “level up” and become more proficient over time, etc.
• Enabling. This means things like working on shared libraries, contributing to open source content, defining, documenting and evolving best practices for development in their team’s area of focus, etc.
• Avoiding Pitfalls: This means identifying potential risks in delivering complex features and helping propose ways to avoid them.

And a little bit of....

• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

What you’ll be bringing to the team

• Staff-Level Experience: Extensive experience as a staff engineer, with a proven track record of operational through large scale incidents and system failures, emerging with stronger architectures, sharper runbooks and lasting institutional knowledge.
• Systems Thinking: Deep proficiency in at least one relevant tech stack combined with systems level mindset for complex full stack architectures.
• Modern Tooling: Hands on experience with AI-assisted coding and deployment strategies to drive efficiency without sacrificing quality.
• Communication: The ability to simplify complex technical tradeoffs for stakeholders and peers. You proactively identify and communicate associated risks, holding a firm but flexible point of view to navigate them with a data driven approach.

Who you are

• Principled but pragmatic technical lead: You have strong opinions weakly held, ready to pivot when data shows a better path for the customer
• Continuous force multiplier: You not only solve problems but build systems, tools and people around you
• Owner & Advocate: You act with a sense of urgency and always walk backwards from the customer, treating the codebase, business strategy and stakeholders as your own.
• Boundary-spanning problem solver: You naturally operate across squads, the problems that excite you are the ones whose solutions become primitives, platforms or patterns.

What's in it for you?

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook