Software Development Engineer for Implementations

About Fiserv

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About your role:

Fiserv is a global leader in financial services technology, and our EBRS Products organization is at the forefront of digital payment innovation. As a Software Development Engineer for Implementations, you will play a critical role in building AI-driven automation and software applications for our SnapPay and BillMatrix products. You will work with cross-functional teams to design and deploy high-quality solutions that streamline the implementation function and directly benefit our global clients.

What you'll do:

• AI & Automation Development: Lead the design, development, and building of AI and automation capabilities specifically for the implementation function to enhance product delivery and efficiency.
• Product Innovation: Identify and contribute to enhancements for SnapPay and BillMatrix, partnering with Engineering teams to design, develop, test, and deploy technical solutions.
• Full-Lifecycle Engineering: Lead the design and implementation of software applications, performing coding, testing, and debugging to ensure optimal performance and reliability.
• Cross-Functional Collaboration: Partner with internal and external stakeholders-including client IT teams, ERP, infrastructure, and payment gateway teams-to support successful, automated implementations.
• Requirement Translation: Collaborate with cross-functional teams to gather complex requirements and translate them into actionable technical specifications.
• System Maintenance: Maintain and improve existing codebases while leading peer review processes to ensure high engineering standards.
• Incident Management: Analyze, document, and communicate system incidents with the technical detail necessary to enable efficient troubleshooting of complex problems.
• Dependency & Risk Support: Manage technical dependencies and support escalation resolution by contributing to mitigation planning and lifecycle documentation.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• Core Experience: 6+ years of experience in software development, with hands-on experience in Fintech, payments software, or B2B/e-commerce environments.
• Programming Proficiency: 4+ years of professional experience with Python and Java (primary skills).
• Automation Engineering: 3+ years of experience developing automation tools and software, with a demonstrated ability to design and scale technology solutions.
• Database Expertise: 3+ years of experience working with SQL databases.
• Cloud & DevOps: 3+ years of experience with AWS, Azure, or GCP services, alongside proficiency in CI/CD pipelines and DevOps practices.
• Agile Methodology: 3+ years of experience working within Agile frameworks.

Experience that would be great to have:

• AI/ML Implementation: 2+ years of experience implementing AI/ML solutions or 1+ years of experience implementing Generative AI services.
• Payments Domain Knowledge: Knowledge of card payment flows, including tokenization, authorization, capture, settlement, and refunds.
• Enterprise ERP Integration: Proven experience supporting and integrating large-scale enterprise ERP systems such as Oracle JD Edwards, Oracle EBS, and SAP ECC.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers' extra effort with points redeemable for rewards
• Eight Employee Resource Groups to foster a collaborative culture and expand your network
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Medical, dental, vision, life, and disability insurance options available from day one
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave