Software Quality Engineer I

About

Our client is seeking a Software Quality Engineer I to own quality assurance and testing for Dynamics 365 solutions. You will ensure all changes are fit for purpose, stable, secure, and production-ready, acting as the quality gatekeeper across the delivery lifecycle.

Key Responsibilities

Testing & Quality Assurance

• Define and execute the overall D365 testing strategy
• Perform functional, integration, and regression testing
• Drive automation-led regression testing using Playwright
• Validate solutions against approved business requirements
• Ensure comprehensive test coverage across:
  • Configuration
  • Custom code
  • Workflows and automations
  • System integrations

Defect Management & Release Quality

• Log, track, and manage defects through to resolution
• Conduct root cause analysis for recurring issues
• Provide go / no-go recommendations for releases
• Ensure releases meet quality, performance, and compliance standards

Dynamics 365 Testing

• Test and validate:
  • Entities, forms, views, and business rules
  • Security roles and access controls
  • Plugins, JavaScript, and web resources
  • Power Automate workflows
• Validate data integrity and end-to-end business processes
• Assess impacts across DEV, QA, UAT, and PROD environments

Test Design & Best Practices

• Create and maintain:
  • Test plans
  • Test cases
  • Requirement-traceable test scenarios
• Ensure full requirement-to-test traceability
• Maintain strong regression coverage
• Promote shift-left testing practices

Agile Collaboration

• Work within Agile / Kanban teams
• Participate in:
  • Backlog refinement
  • Sprint planning
  • Demos and showcases
• Collaborate closely with:
  • Business Analysts
  • Developers
• Support UAT execution and stakeholder confidence

Environment & Release Management

• Execute testing across multiple environments
• Support release pipelines and controlled deployments
• Ensure audit-ready test evidence
• Contribute to release readiness and governance processes

Skills & Experience Required

• 3–6 years’ experience in Software QA / Test Analysis
• Strong experience with Dynamics 365 / CRM platforms
• Solid test design and analysis skills
• Experience with manual and automated testing
• Ability to build or maintain Playwright automation scripts
• Strong attention to detail and quality mindset
• Experience working in Agile environments

Advantageous

• Experience in regulated industries
• Exposure to DevOps / CI-CD pipelines
• ISTQB Agile or Advanced certifications

Qualifications

• Essential: Advanced Diploma / National Degree
• Preferred: BSc IT / BComm IT

Desired Skills:

• Agile
• Automation Testing
• CI/CD
• Configuration
• Kanban
• Manual Testing
• Production Workflow