Solution Analyst (Salesforce)

About the Role

We are looking for a Solution Analyst to join a dynamic Operations and Technology Analysis team responsible for delivering high-quality business and system analysis across integrated technology platforms.

This role plays a key part in bridging business requirements and technical solutions, ensuring that systems are designed and implemented effectively to support operational and strategic goals.

You will collaborate closely with cross-functional squads throughout the design, analysis, and delivery phases, contributing to solution design, integration analysis, and governance processes.

Key Responsibilities • Translate business requirements into detailed technical and functional specifications • Analyse integration points and impacted systems across multiple platforms • Document and support solution design and architecture discussions • Participate in solution design, development, and delivery within agile squads • Support and perform testing of integration services and system functionality • Present solution designs and technical recommendations to relevant governance forums • Work closely with business stakeholders, developers, and architects to ensure sustainable technology solutions

Required Experience • 5+ years experience as a Solution Analyst / Systems Analyst / Business Systems Analyst • 3–5+ years industry experience in enterprise technology environments • Experience working within agile delivery teams or product squads • Strong experience in business and systems analysis across integrated systems

Required Skills • Salesforce Certifications, ideally including: • Salesforce Administrator • Financial Services Cloud • Sales Cloud / Service Cloud • Salesforce App Builder • Strong knowledge of: • Salesforce configuration and administration • System integration concepts and API-based integrations • Business and technical requirements documentation • Solution analysis and design