Solution Architect

Role Purpose / Summary

The Solution Architect acts as the trusted advisor and technical authority for designing, validating, and articulating multi-technology solutions that meet customer needs and partner strategy while safeguarding commercial and technical integrity. This role combines deep technical expertise with pre-sales engagement, enabling partners through workshops, demonstrations, and training while supporting sales teams in achieving revenue and profitability targets. Success requires translating complex architectures into clear business value, maintaining vendor certifications, and ensuring first-time-right solution design. The Solution Architect champions FUTURE READY behaviors—agility, tech fluency, and continuous improvement—while living our values: Ambition, Integrity, Partnership, Accountability.

Key Responsibilities

Solution Design & Validation

• Design complete, scalable solutions across multiple technology domains.
• Validate technical, operational, and commercial feasibility; approve or adjust designs as required.
• Provide configuration details, bill-of-materials, and technical validation for quotes prepared by IAMs or IVSS.
• Guarantee compliance with vendor standards and internal governance.
• Ensure SLA adherence for design validation and compliance with governance standards.

Partner & Customer Enablement

• Deliver technical sessions, workshops, and hands-on training for partners and internal teams.
• Lead solution demonstrations and proof-of-concepts to showcase value and differentiation.
• Act as a visible technical ambassador at partner and vendor events.

Cross-Functional Collaboration

• Work closely with IAMs, PSMs, and VSMs to support joint solution execution.
• Coordinate with vendor technical teams to confirm design compliance and access latest innovations.
• Act as escalation point for design disputes or configuration conflicts.
• Provide technical validation for pipeline opportunities to support accurate forecasting.

Field Engagement

• Maintain regular presence with partners and customers to position solutions and gather insights.
• Participate in roadshows, exhibitions, and technical events to reinforce solution leadership.

Knowledge Development & Innovation

• Maintain up-to-date vendor certifications and cross-domain expertise (cloud, networking, security, collaboration).
• Share knowledge internally through training and mentoring programs.
• Contribute to process improvements and best-practice documentation for solutioning workflows.

Must-Have Skills & Experience

• Proven experience in pre-sales or solution architecture roles.
• Strong technical knowledge across multiple IT domains and vendor ecosystems.
• Ability to translate technical solutions into business outcomes.
• Language: English (business fluency).

Nice-to-Have Skills & Experience

• Familiarity with multi-vendor IT distribution and channel sales.
• Experience in partner enablement and technical training delivery.
• Additional languages and international exposure.

Education & Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• Vendor certifications across relevant technology pillars required.

Key Performance Indicators (KPIs)

• First-time-right solution design ratio and compliance with standards.
• SLA adherence for design validation and governance compliance.
• Number of technical enablement sessions delivered (partners and internal teams).
• Partner and customer satisfaction with technical support and solution quality.
• Field engagement metrics (visits, demos, events attended).
• Currency of vendor certifications and multi-domain coverage.

Company Values & Culture Fit

This role demands technical excellence, accountability, and a passion for enabling partners and customers. Success means owning solution integrity, driving innovation, and positioning Westcon-Comstor as the trusted advisor in every major IT transformation initiative.

Our Benefits:

• 30 days vacation and up to 30 days workation per year.
• Regular company events: We live team spirit
• On-the-job training and extensive development opportunities.
• JobRad leasing: Mobility reimagined.
• Company pension plan and numerous discounts via “Corporate Benefits”.
• Stay fit and healthy: Access to thousands of gyms as well as wellness and mental well-being apps.
• Germany ticket subsidy for relaxed and affordable travel.

What we offer:

• 🌍 An inclusive and supportive work environment where diversity is celebrated.
• 📈 Opportunities for professional growth, learning, and career development.
• 💻 Flexible working arrangements, health insurance, and other benefits to support your wellbeing.
• 🤝 A culture of collaboration, innovation, and accountability.

Commitment to diversity & inclusion:

We are an equal opportunity employer and value diversity in our workforce. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, disability, sexual orientation, or any other protected characteristic. Equity is at the heart of all our departments and roles. If you need reasonable adjustments during the recruitment process, please let us know.

📄 Please submit your CV in English to ensure consistency in our review process.

To recruitment agencies: Only agencies engaged by Westcon-Comstor are authorised to support our recruitment. CVs or profiles sent with Notice out a prior agreement will be considered unsolicited, and no fees will be paid. Thank you for your understanding.

Join us and be part of a team that’s shaping the future of technology across the channel.