Solution Product Owner Sr - Remote

About

The Senior Solution Product Owner is responsible for delivering solution products that drive value for our customers. This role is part of a product development team and partners with engineering teams to work with customers to understand business problems, refine and prioritize the product backlog containing user stories, elicit and document software Product Discovery/Definition, and develop and validate solutions for development team members on a day‑to‑day basis. The Senior Solution Product Owner possesses knowledge of product and product delivery and acts as the primary interface with the Scrum Teams.

Responsibilities

• Act as primary point of contact and decision maker on key product discovery/definition and features to be developed, including managing product discovery/definition, defining use cases, documentation and user stories for the current sprint, as well as refining and preparing for subsequent sprints.
• Work with the product managers and operations teams to understand product discovery/definition and convert to actionable items on the backlog; own prioritizing and sequencing the product backlog through feature mapping, user story creation, definition of acceptance criteria and loading into the feature/requirement tracking tool.
• Enable product vision from product management and operations teams into actionable product roadmap and releases; own the product backlog, coordinating with stakeholders to align on expectations and visualize what items deliver the most value to the customer through the sequencing of the product backlog and release plans.
• Participate in sprint planning to help shape the team's specific objectives for the upcoming sprint and daily stand‑ups to provide real‑time clarifications necessary to assist the team; the sprint review to show the working solutions completed; and the retrospective to contribute to improve how the team collaborates and works together.
• Monitor ongoing performance and usage of features and act as point of contact for questions, concerns and suggestions; provide input on test strategy and test cases, being an advocate of quality solutions that meet or exceed defined customer expectations; perform reviews with key internal teams and commercial customers throughout the product lifecycle to ensure alignment on solution needs and product discovery/definition; ensure full‑stack product ownership, upkeep, maintenance and sustainability for the product.
• Develop strong relationships with all development, internal groups, and customers in order to ensure timely and effective delivery of software features and defect resolution; create and maintain long‑term working relationships with product management, technology teams, functional counterparts, third parties, customer service, go‑to‑market, and customers.
• Collaborate with other team members to identify and prioritize key product documentation as needed.
• Monitor the functional/product landscape for changes in competitive positioning.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's degree in IT, Business, Healthcare Administration or related area of study, or equivalent combination of education and/or relevant work experience; High School diploma or GED is required.
• 5 years of work experience leading business processes, system changes and/or similar relevant business experience.
• Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Additional Qualifications

• Proven ability to influence at all levels of an organization.
• Demonstrated application of strong market awareness and customer focus.
• Demonstrated ownership of complex, timely decisions.
• Ability to communicate technical and business information effectively to both technical and non‑technical people.

Preferred Qualifications

• Experience working in an agile environment.
• SAFe Product Owner / Product Manager (POPM) Certification.
• Experience with minimum viable product, Scrum, and/or Lean startup.
• Experience with change management and leading change.
• Experience in Pharmacy Benefit Management (PBM) or related industry.
• Experience creating and owning a strategic roadmap.
• Experience being client‑facing with client implementations.
• Experience with Jira.
• Experience with SQL.
• Technical background and experience with any of the following technologies and architectures: service‑oriented architecture, web services, databases, modeling and/or distributed computing.
• Experience delivering on‑premise and cloud/mobility