IT Solution Architect

About Medavie

At Medavie, we place people at the heart of everything we do. Through collaboration and innovation, our team creates insurance, primary care, and emergency medical service solutions that help millions of Canadians every year. Our mission is to improve the well-being of Canadians so that everyone can enjoy life to the fullest, and this is reflected in our award-winning corporate culture. We celebrate the individuality of our staff and value the diversity of their perspectives and skills. That's why in addition to offering competitive compensation and a comprehensive benefits package, we provide access to professional and personal growth opportunities, flexible work arrangements, enriching experiences, and caring leadership. At Medavie, everyone can do their best, feel they belong, and reach their full potential.

Position Summary

Medavie is seeking an experienced Solutions Architect to play a key role in shaping and advancing our enterprise infrastructure strategy. In this role, you will design and guide the implementation of modern, secure, and scalable IT solutions that align with Medavie's long-term business objectives.

You will provide technical leadership across infrastructure initiatives, influence technology direction, and work closely with infrastructure, application, security, and operations teams. This is a senior, highly collaborative role with exposure to leadership and enterprise-wide decision-making.

Key Responsibilities

As the successful candidate for the position of IT Solution Architect, you will be accountable for the following:

• Define and influence IT solution strategies that align with Medavie's long-term business goals.
• Act as Infrastructure Applications Management Process Owner, developing and maintaining architecture designs, runbooks, policies, processes, procedures and support documentation.
• Design, plan, and implement new infrastructure technologies and major system enhancements.
• Lead or contribute to complex solutions across on-premises and cloud environments.
• Develop and maintain infrastructure roadmaps and system lifecycle milestones.
• Collaborate with business units, IT architects, application teams, vendor management, and operations.
• Evaluate and manage release, deployment, and lifecycle management practices.
• Analyze availability, reliability, maintainability, and serviceability of services and systems.
• Present recommendations on new and emerging technologies to senior leadership, clearly articulating business value.
• Promote standardization and automation to improve operational efficiency.
• Stay current with industry trends, emerging technologies, and best practices.
• Mentor and coach team members, acting as a technical role model and knowledge leader.
• Maintain architectural alignment with day?to?day operations by performing limited operational support and participating in an on?call rotation as needed.

Required Qualifications

Education

• University degree or college diploma in Computer Science or a related field.

Experience

• 10+ years of experience in a relevant IT role.
• 5+ years of experience supporting Microsoft 365/Entra ID and email solutions (Exchange Server/Exchange Online, Proofpoint)

Other Qualifications

• Strong understanding of infrastructure and development lifecycles.
• Hands-on experience designing, deploying, and operating solutions in Azure and on-premises.
• Strong knowledge of Azure core services and PaaS offerings, enterprise hardware/software systems (Windows Server, Active Directory, VMware vSphere) and software engineering processes
• Excellent analytical, organizational, and problem-solving skills.

Preferred / Assets

• Proven experience delivering large-scale IT solution deployments.
• Background as a system administrator, software developer, or IT operations professional with development experience.
• Knowledge of ITIL and IT Service Management frameworks.
• Experience developing strategic solution architecture plans.
• Certifications such as Microsoft Azure Solutions Architect, Azure Security Engineer Associate, Scrum Master, Lean Six Sigma.

Language Skills

• English (Spoken and Written) required. French (Spoken and Written) considered an asset

Security Clearance Requirement

• In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

What's in it for you?

What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success.

What we offer:

• Permanent full-time position with strong career growth opportunities.
• Hybrid or remote work arrangements.
• Flexible work environment and work-life balance.
• 100% employer-paid health, dental, and vision benefits (effective Day 1).
• 100% employer-matched Defined Contribution Pension Plan.
• Annual performance-based Incentive Bonus.
• A gifted week of vacation in your first year + optional Vacation Purchase Program.
• Support for professional development, training, and certifications.
• Wellness programs, health resources, and fitness discounts.

Pay Range

$88,158 - $110,197