Solutions Architect

About

We are seeking an experienced Solutions Architect with expertise in Salesforce Health Cloud/Data Cloud, cloud platforms, distributed systems, and enterprise integration architectures. The ideal candidate will work closely with business stakeholders, architects, product owners, and engineering teams to design scalable and high-performing enterprise solutions.

Key Responsibilities

• Partner with Product Owners, Business Analysts, and Development Leads to refine and understand business requirements.
• Design scalable and secure enterprise solutions leveraging cloud-native and SaaS technologies.
• Collaborate with domain architects and integration architects to deliver architecture artifacts and solution designs.
• Create and present solution sketches, architecture diagrams, and technical recommendations to stakeholders.
• Leverage and define architecture patterns for enterprise solutions.
• Facilitate meetings and technical discussions with stakeholders, partners, and engineering teams.
• Continuously build business and systems domain expertise.
• Support Agile and SAFe delivery methodologies across teams.

Required Skills

• Strong architectural and technical experience with ServiceNow.
• Expertise with cloud platforms including AWS, Azure, and Google Cloud Platform.
• Experience designing REST APIs that support strong developer experience and seamless system integration.
• Experience designing systems leveraging Kafka for messaging and streaming.
• Strong understanding of RDBMS and NoSQL databases such as MongoDB.
• Knowledge of normalization, denormalization, sharding, and other data architecture patterns.
• Experience designing and developing complex distributed systems.
• Strong understanding of distributed computing concepts including concurrency, race conditions, and parallelism.
• Experience with modern technologies including Java, JavaScript, Node.js, messaging queues, and cloud/on-prem infrastructure.
• Familiarity with software design patterns and architectural best practices.
• Strong analytical, estimation, testing, and system design skills.
• Excellent communication, collaboration, and stakeholder management skills.
• Experience working within Agile teams and methodologies.

Desired Skills

• Experience with Contact Center technologies such as Salesforce and Five9.
• Experience working on large-scale enterprise systems.
• Familiarity with SAFe software development principles.
• Experience with distributed caching solutions.
• Exposure to CI/CD pipelines and DevOps practices.

Preferred Qualifications

• Proven ability to manage multiple priorities in fast-paced environments.
• Strong leadership and consensus-building capabilities.
• Self-directed mindset with strong problem-solving abilities.