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Solutions Engineer
Kempower
Durham · On-site Full-time Yesterday
About the role
About the Role
As a Solutions Engineer, you will be:
Technical Expert
Act as the primary technical point of contact for EV charging inquiries, ensuring customers choose the right Kempower hardware for their specific infrastructure.
Proposal Lead
Drive technical responses for RFIs and RFPs, providing detailed, solutions-based documentation that proves our technology’s value.
Customer Education
Deeply understand our product line to educate customers on features, benefits, and installation best practices to maximize their uptime.
Field Liaison
Collaborate with local and global Sales, Engineering and Product Management teams to maintain up-to-date technical guides and share critical field feedback.
WHAT DO WE EXPECT FROM YOU?
Engineering Foundation
- Bachelor’s degree in Electrical or Mechanical Engineering with 3+ years in electrical infrastructure or deployment.
Diagram Fluency
- Proficient at interpreting electrical site plans and single-line diagrams (SLDs) to advise on charger placement and connection.
Code & Standards Expertise
- Strong working knowledge of electrical codes (NEC, IEC) and EV-specific standards like CCS, NACS, and OCPP.
Technical Communication
- The ability to translate complex charger specs into clear, customer-friendly solutions without losing technical accuracy.
Global Ready
- A proactive, solution-oriented mindset with the willingness to travel domestically and internationally as needed.
Bonus Points For:
- Direct experience in the EV, Automotive, or BESS/Microgrid industries.
- Familiarity with emerging standards like MCS or power systems modeling.
Skills
CCSIECNECNACSOCPP
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