Solutions Engineer

About

At Miter, we’re on a mission to help construction contractors build with confidence. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Since launching in 2021, we’ve grown to thousands of customers and tens of millions in ARR.

About the Team & How We Work

Solutions Engineers sit at the intersection of product, integrations, and customer operations. You'll work closely with Launch, Product, and Engineering teams to remove technical roadblocks, design integration strategies, and help customers navigate complex decisions. You'll also support technical discovery in sales.

What You’ll Do

• Diagnose and resolve technical roadblocks during customer implementations — including configuration challenges, integration issues, and complex workflow design
• Partner with Launch Managers, Product, and Engineering to scope technical requirements, evaluate feasibility, and implement lightweight solutions when possible
• Support pre-sales by participating in technical discovery, evaluating integration requirements, and delivering tailored demos for complex prospects
• Build and maintain internal documentation on integration patterns, product workflows, and recommended technical configurations to scale knowledge across the team
• Develop repeatable approaches for common technical challenges so the broader team can move faster

What You’ll Need

• 2-3+ years in a customer-facing Solutions Engineer or technical implementation role
• Experience working with APIs and system integrations, with the ability to analyze and design data flows across multiple platforms
• Strong troubleshooting skills across technical workflows and configurations, including comfort reading and interpreting API specs and technical documentation
• Ability to explain complex technical concepts clearly to both technical and non-technical audiences
• Strong cross-functional collaborator — comfortable working across Product, Engineering, Sales, and Launch
• Calm under pressure with a bias toward practical, scalable solutions and comfort navigating ambiguity
• Experience with construction industry software, accounting systems, or ERP integrations (e.g. NetSuite, Sage, Viewpoint) is a plus

Our Interview Process

• Recruiter Screen
• Hiring Manager Interview
• Team Round Interview
• Take Home Assignment + Presentation
• Final Executive Interview

Our Benefits

• Competitive Compensation: salary, commission, and equity packages
• Medical Insurance: comprehensive medical, dental, FSA, vision plans
• 401(k) Retirement Plan: company-matched contributions
• Unlimited PTO
• Parental Leave: 16-week paid leave for all parents
• Learning & Development: annual educational allowance
• Office Extras: snacks, coffee, lunch, commuter benefits
• Community: multiple company-wide and team-specific off-sites per year

Hybrid vs. Remote Approach

• Hybrid roles require 3 days a week in the office (NYC or SF) for those within reasonable commute
• Remote roles have no in-office requirement
• Travel a few times a year for onboarding and off-sites

Equal Opportunity

Miter provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce.