Solutions Engineer

About Xceptor

Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. Our Mission

To empower business users within financial institutions to build automated processes that deliver trusted data. Our Values • Client Centricity • One Team • Impactful Your Role

The Tax Solutions Tribe builds high‑value, repeatable industry standardised tax solutions on the Xceptor platform, combining domain depth with engineering discipline to deliver fast customer outcomes. We operate with an AI‑first PDLC: agents draft configuration, tests, documentation, and runbooks; humans set intent and constraints, verify, and approve to a production bar. The Role & Why this Exists

As a Solutions Engineer, you design, configure, and deliver production grade solutions on the Xceptor platform, aiming to drive down time‑to‑value for our customers. You take ownership of the work from specification through implementation and deployment, delivering high quality work with increasing autonomy and supporting the evolution of our repeatable solutions portfolio. What You’ll Be Doing Key Accountabilities & Responsibilities • Deliver well‑scoped features and technical tasks end‑to‑end, with support from senior engineers when needed. • Break work into small increments, keep PRs focused, and communicate progress and risks early. • Clarify requirements and constraints before building; ask questions early to avoid rework. • Build solutions that meet the tribe’s bar for correctness, maintainability, and operability. AI‑First Delivery System (How we build) • Use AI routinely to accelerate delivery (analysis, testing, documentation). • Validate AI‑generated output, never accept them blindly. • Apply verification discipline appropriate to scope: unit tests, automated tests where relevant, edge cases, and basic threat/abuse considerations. • Contribute improvements to templates, data patterns, and workflows. Technical Delivery • Configure robust, reusable solutions on the Xceptor platform. • Work effectively with SQL: write safe queries, understand indexing basics, and performance trade‑offs. • Work confidently with structured and semi‑structured data (XML, JSON, CSV, Excel). • Produce automated tests aligned to the solution’s design (unit/configuration tests where applicable). • Keep documentation current, accurate, and useful with AI drafting, ensuring accuracy and usefulness. Quality, Security & Production Readiness (Speed with Control) • Meet the tribe’s quality expectations. • Build automated test cases for new functionality. • Fix issues quickly when identified. • Understand and follow safe release practices. Collaboration & Culture • Collaborate effectively in a cross‑functional Scrum team. • Partner with other teams and stakeholders to identify high value use cases that extend and improve the solutions portfolio. • Share progress proactively, ask for help when needed, and support teammates. • Demonstrate continuous learning, adopt feedback quickly and apply it to future work. • Help create a positive, high‑tempo team culture aligned to Xceptor values. Who we’re looking for Technical • Strong logical and analytical problem‑solving skills. • Hands‑on experience working with XML and SQL, with the ability to reason about data quality and transformation logic. • Solid Excel skills are advantageous. • Comfortable working with CI/CD, code reviews, and automated testing practices. • Excellent technical communication skills, including the ability to explain complex ideas to non‑technical stakeholders. • Demonstrated ability to take solutions from specification through implementation and deployment with a strong quality and usability mindset. AI‑First Engineering (Must Have) • Use AI as a routine delivery partner to accelerate implementation and analysis, validating AI‑generated outputs through tests and review. • Follow established delivery patterns, templates, and guardrails to keep delivery fast, consistent, and safe. • Show strong judgement about when to ask for support and incorporate feedback quickly into future work. Non Technical • Accountable and delivery‑focused; communicate clearly, early, and often. • Collaborative and receptive to feedback; actively contribute to a positive team culture. • Pragmatic and quality‑minded: balance pace with correctness, risk, and control. • Customer‑aware mindset suited to regulated, mission‑critical financial environments. • Previous tax experience is not required but would be advantageous. Required Education & Experience • Strong academic background, including a degree in a STEM subject discipline, or equivalent experience. • Experience delivering data‑driven solutions – ideally 2‑5 years in Solutions Engineering, Business Analysis, Data Engineering, or a related field. • Experience implementing solutions that include data ingestion, transformation, validation, enrichment, or workflow logic. • Exposure to software development concepts (e.g., C#/.NET or a similar language) is beneficial but not mandatory. • Practical experience working with XML, SQL, and structured/semi‑structured data. • Evidence of strong engineering fundamentals and ability to learn quickly in a fast‑moving environment. How Success Will be Measured • Flow: DORA (lead time, deploy frequency, change failure rate, MTTR). • Quality: Quality Health Indicator (defect escape, time to resolve, severity trend, etc). • DX: Developer Experience Score (shipping friction, golden path usability). • AI leverage: throughput up without rework/escapes; high adoption of AI workflow & golden paths. • Assurance: automated gates coverage (tests/security/observability/performance) and review effectiveness (low rollback/rework). • Production & controls: SLO attainment, incident/severity trend, and audit‑ready traceability of changes/approvals. • Behaviours: AI‑first by default (uses agents effectively, follows guardrails, verifies outputs); strong ownership; learns fast; control‑aware decisions. Associated Values and Behaviours • Personable and approachable, with an enthusiastic, motivational nature and a passion for excellence. • Operate with integrity and accountability; set a high bar while creating an environment where others can succeed. • Culturally aware and inclusive; collaborate respectfully across disciplines and backgrounds. • Drive continuous learning, personally and across the tribe, embracing modern practices including AI‑enabled delivery. Equal Opportunity Employer

Xceptor is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Diversity & Inclusion at Xceptor

We believe great ideas come from everywhere — and that the best teams are made up of people with different backgrounds, experiences, and perspectives. At Xceptor, we’re committed to building a workplace where everyone feels welcome, valued, and empowered to be themselves. Hybrid at Xceptor

We love the buzz of the office and the flexibility of home—so at Xceptor, you get the best of both. Our people spend 2‑3 days per week in the office collaborating, brainstorming, and connecting in person. The rest is up to you. It’s all about great teamwork, balanced with the freedom to work your way. Please note • Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks. • If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods.

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