Solutions Engineer - EMEA

Below is a ready‑to‑send cover‑letter (and a short “professional‑summary” you can paste at the top of your résumé) that highlights the exact experience and skills Kentik is looking for.
Feel free to tweak the personal details, dates, and any project specifics to match your own background.

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📄 Cover Letter – Solutions Engineer (Remote – Europe)

[Your Name]
[Your Address – optional] • [City, Country] • [Phone] • [Email] • [LinkedIn / GitHub]

Date: [Month Day, Year]

Hiring Committee
Kentik
[Company address – optional]

Dear Hiring Committee,

I am excited to apply for the Solutions Engineer position on Kentik’s European team. With over 5 years of experience designing, deploying, and supporting large‑scale networking and cloud solutions for enterprise and carrier‑grade customers, I have a proven track record of turning complex telemetry into actionable insight—exactly the mission Kentik champions.

Why I’m a strong fit

Kentik requirement	My experience & impact
Technical sales & proof‑of‑value	At [Current/Most Recent Employer] I owned the end‑to‑end technical sales cycle for a SaaS‑based network‑visibility platform, delivering 30+ live demos per quarter and closing $4 M in ARR by translating data‑plane metrics into business ROI for C‑level stakeholders.
Fluent English + French	Bilingual native French speaker; professional English fluency (IELTS 8.5). Conducted multilingual workshops for French‑based telco operators and English‑speaking cloud customers across Europe and APAC.
Networking, cloud & Linux expertise	Designed and operated BGP‑enabled data‑center fabrics on Cisco/Nexus and Arista gear; automated multi‑cloud (AWS, Azure, GCP) network provisioning with Terraform and Ansible; maintained production Linux (CentOS 7/8, Ubuntu 20.04) monitoring stacks.
Protocol & observability knowledge	Deep hands‑on work with NetFlow/IPFIX, sFlow, DNS, HTTP, and TLS telemetry; built custom Grafana/Prometheus dashboards that reduced mean‑time‑to‑detect (MTTD) network incidents by 35 %.
Security & governance	Implemented Zero‑Trust segmentation and integrated AWS GuardDuty & Azure Sentinel alerts into a unified observability pipeline, ensuring compliance with GDPR and ISO 27001.
Customer success & post‑sale engineering	Partnered with Customer Success to run quarterly health‑checks, upsell new analytics modules, and achieve a 94 % renewal rate.
Travel & event presence	Regularly traveled to customer sites across France, Germany, and the UK (up to 30 % of time) and represented the company at NFV‑Summit and Cloud Expo Europe.
Programming & API integration	Developed Python scripts to ingest NetFlow data via Kentik’s REST API, built Bash/Ansible playbooks for automated onboarding, and wrote SQL queries for ad‑hoc reporting.
Passion for AI/LLM	Experimented with OpenAI GPT‑4 to generate automated incident‑response playbooks, a prototype now under evaluation for internal use.

What I’ll bring to Kentik

• A “do‑whatever‑it‑takes” mindset – I thrive in hyper‑growth environments and have repeatedly accelerated sales cycles by bridging gaps between engineering, product, and the customer.
• Strategic product feedback – My close work with product managers has resulted in three major feature releases (custom alert thresholds, multi‑tenant dashboards, and API rate‑limit enhancements) that directly addressed market demand.
• Multilingual, multicultural communication – I can comfortably converse with senior architects in French, present technical demos in English, and write clear RFI/RFP responses for pan‑European tenders.
• Hands‑on observability expertise – From Elastic‑Stack to Prometheus‑Grafana, I know how to ingest, correlate, and visualize massive flow datasets—exactly the data Kentik turns into actionable insight.

I am eager to join Kentik’s remote‑first culture, collaborate with world‑class engineers, and help customers unlock the full value of their network telemetry. Thank you for considering my application. I look forward to the opportunity to discuss how my background aligns with Kentik’s vision.

Sincerely,
[Your Name]

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📑 Professional Summary (for your résumé)

Solutions Engineer – Network Observability with 5+ years delivering end‑to‑end technical sales, cloud‑network deployments, and post‑sale engineering for enterprise and carrier customers across Europe. Bilingual English/French, expert in BGP, NetFlow/IPFIX, DNS, TCP/IP, and modern observability stacks (Grafana, Prometheus, Elastic). Proven ability to translate complex telemetry into business ROI, drive product enhancements, and maintain >90 % customer renewal rates. Skilled in Python, Bash, Ansible, Terraform, and API‑first integrations; passionate about AI‑driven automation and security‑focused network design.

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How to use this material

1. Paste the summary at the top of your résumé (under your contact info).
2. Insert the cover letter as a separate PDF or body of the email when you apply.
3. Customize any bullet that references a specific employer, metric, or technology to reflect your actual experience.
4. Add a “Key Projects” section (2–3 items) that mirrors the table above, using quantifiable outcomes (e.g., “Reduced MTTD by 35 %”, “Closed $4 M ARR”).

Good luck! If you’d like help polishing any specific section of your résumé, drafting interview talking points, or preparing for technical demos, just let me know. 🚀