Solution Engineer / Product Expert

Clinii is expanding our product and customer-facing team and hiring two Solution Engineers / Product Experts to support our continued growth.

This role is ideal for someone who understands healthcare operations, can quickly learn complex software workflows, and can explain technology in a clear, practical way. You will help lead product demonstrations, support sales conversations, assist with onboarding, and serve as a product expert for customers and internal teams.

Responsibilities

• Lead and support product demonstrations for prospective customers
• Understand customer workflows and explain how Clinii fits into their operations
• Work closely with Sales, Customer Success, Product, and Implementation teams
• Support onboarding and training for new customers
• Translate customer needs into clear product and workflow recommendations
• Help prepare demo environments, use cases, and customer-specific presentations
• Provide product feedback to the internal team based on customer conversations
• Become a subject matter expert on Clinii’s platform, including Clinii Web, CareLink, and Connect-AI

Requirements

• Experience in healthcare technology, SaaS, care management, EHR workflows, or clinical operations
• Strong communication and presentation skills
• Ability to understand complex workflows and explain them simply
• Comfortable speaking with executives, operators, care managers, and clinical teams
• Strong problem-solving skills and attention to detail
• Ability to work from Clinii’s NYC office
• Experience with CCM, PCM, value-based care, or EHR systems is a strong plus

About Clinii

Clinii is an AI-powered care management platform helping healthcare organizations launch, manage, and scale reimbursable care programs. Our platform supports chronic care management, patient engagement, workflow automation, documentation, billing compliance, and AI-driven communication tools.