Specialist Solutions Architect, Payments

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customer’s challenges. We advise the broader pre‑sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go‑to‑market sales plays, and provide critical insights to our product and engineering teams.

What You’ll Do

• Collaborate closely with sales and pre‑sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap.
• Develop deep relationships with senior customer business leaders and grow Stripe’s solution offerings with new and existing customers.
• As a subject matter expert, create reusable assets and coach teams on complex, high‑value opportunities.
• Run customer workshops and take lead on key opportunities.
• Engage with Stripe’s customers as a thought leader in the Payments space to lead them through financial infrastructure transformations, maximizing authorization rates, simplicity, conversion rates, while reducing risk and fraud rates.
• Extend your experience and expertise to customers to understand their existing architecture and lead them to redesign with Stripe’s Optimized Checkout Suite and Link solutions, achieving business objectives.
• Deliver solutions and reference architectures that help customers strategically partner with Stripe to drive better conversion, higher revenue, and successful transformations.

Responsibilities

• Lead customer teams to visualize, strategize, prioritize, implement, and measure impact and growth with Stripe solutions.
• Partner with customers to co‑develop a strategy to embed our Payments capabilities and experiences throughout their platform for online and in‑person payments, primarily focused on our Optimized Checkout Suite and Link solutions.
• Work with business and technology leaders to understand the holistic business strategy and define solution‑specific architectures that simplify payments processes while reducing costs and risks and improving authorization and conversion rates.
• Act as a technical consultant to customers, advising on financial architecture best practices that include Stripe as a key part of the solution architecture to help customers achieve high ROI.
• Understand existing financial technologies and architecture for customers through deep discovery workshops.
• Advise on change‑management efforts for product solutions and convey key messages to customers and stakeholders, helping prioritize conflicting KPIs (e.g., timelines vs. risk).
• Create architecture diagrams that can be shared with customers to drive key solution and implementation decisions that accelerate deals and activations.
• Help Stripe capture additional market share by providing recommendations on Stripe product direction.
• Uplevel the broader team by developing reusable assets such as scalable value drivers, end‑to‑end solutions, best practices, and architecture guides.
• Keep abreast of new relevant technologies and industry knowledge, and showcase technical thought leadership through forums such as whitepapers, conferences, and industry events.
• Approximately 25% travel is anticipated to help you connect in‑person in a meaningful way with users and collaborate internally.

Minimum Requirements

• 7+ years of experience working in payments, fintech, industry.
• Knowledge of ISO payment standards.
• Working knowledge of designing payment flows and architectures for large enterprises.
• Experience with the different payment methods globally, including BNPLs, wallets, etc.
• Understanding of the impact of optimizing payment experiences for checkout conversion for merchants and ability to consult on the best design options for accepting payments.
• Knowledge of integration of payment hubs with core banking systems, fraud and risk systems, sanctions screening, and money‑movement rails.
• Knowledge in one or more of the following areas: improving conversion, cost optimization, network compliance, processing reliability, cards feature expansion.
• Experience with large global enterprise‑scale infrastructure that includes designing and implementing multi‑party money‑movement platforms such as marketplaces.
• Ability to present persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation.
• Experience creating a strategic technology direction, aligning it with tactical activities, and communicating plans broadly across the organization.
• Ability to communicate effectively across multiple audiences, including firm‑wide business units, senior leaders, associates, and external vendors.
• Ability to travel per business needs.

Preferred Qualifications

• Experience integrating Stripe or other RESTful APIs into web applications.
• Experience with online and in‑person payments, subscriptions, or other relevant concepts.
• Experience as a subject matter expert in a relevant industry, vertical, or product.

In‑Office Expectations

Office‑assigned Stripes in most locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team, and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Some teams have greater in‑office attendance requirements to appropriately support our users and workflows; the hiring manager will discuss specifics. This approach balances in‑person collaboration and learning with flexibility when possible.

Pay and Benefits

• Annual US base salary range: $239,900 – $359,900. For sales roles, this range represents the role’s On‑Target Earnings (OTE), including both base salary and target commissions/bonuses.
• Salary range may be inclusive of several career levels and will be narrowed during the interview process based on experience, qualifications, and location.
• Applicants outside the US may request the annual salary range for their location during the interview process.
• Additional benefits may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.