Specialist Support Engineer (Virtualisation & Storage Infrastructure)

Reference: ITE007517-Mon-1

The position is based in the MIS department reporting to the MIS operations manager. Duties & Responsibilities

Key Responsibilities: • Manage and maintain the VMware virtual infrastructure environment to ensure high availability and optimal performance. • Oversee enterprise backup solutions using Veeam Backup & Replication, supporting both IT and operational technology environments. • Administer and support user backup services to ensure reliable data protection and recovery. • Manage server hardware infrastructure, including monitoring, maintenance, and performance optimisation. • Lead and support special IT infrastructure projects as required. • Coordinate and manage third-party vendors and contractors to ensure effective service delivery. • Maintain accurate and up-to-date MIS documentation and system records. • Ensure compliance with organisational safety policies and procedures. • Support and implement Basis Safety Practice (BSP) initiatives in daily operations.

Job Experience and skill required • Bachelor Degree in Information Systems or equivalent is required • min 10 years experience as a Systems Administrator on Windows Server / VMware Administrator / Backup Administrator using Veeam • Certification in the following • MCSA / MCSE for Windows Server • MCITP Enterprise Administrator for Windows • VMWare certified (VCP6/VCP7/VCP8/VCP9) • IBM Certified Specialist credentials in System X, IBM Storage, IBM Tap and IBM Fibre • A Veeam Certified Backup Specialist certification • Willingness to travel as an operational requirement with a valid driver's license

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