Splunk Engineer

Job Description/ Responsibilities

We are seeking an experienced Senior Splunk Administrator with Strong IT Service Intelligence (ITSI) experience to join our team.

Key Responsibilities:

• Implement best practices including user authentication, access controls and data encryption.
• Design, implement and optimize ITSI solutions to meet business needs.
• Develop and maintain ITSI notable event aggregation policies, service templates. Configure entities, services and KPIs to provide meaning full insights into IT operations.
• Implement advanced analytics techniques, such as anomaly detection and predictive analytics, within ITSI to identify and mitigate service issues proactively.
• Develop custom scripts and automation workflows to streamline Splunk administration tasks.
• Monitor Splunk infrastructure performance and health, proactively identifying and resolving issues.
• Troubleshoot Splunk and ITSI configuration, performance, and data ingestion problems.
• Provide recommendations for improving performance, reliability.
• Integrate Splunk with various data sources, analysing the data for parsing to make it CIM compliant.
• Think creatively to discover and support automation opportunities.

Role Essentials:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Preferred Splunk Certified Admin.
• Experience as a Splunk administrator, with a focus on Splunk ITSI.
• Expert level knowledge in troubleshooting and resolving Splunk infrastructure issues.
• Expert level experience in writing Splunk search processing language (SPL) for creating complex search queries/correlations, CIM compliance, Datamodel management.
• Experience with scripting languages for automation and data manipulation tasks.
• Strong understanding of IT operations, including networking, systems administration, and security.
• Excellent analytical and problem-solving skills with the ability to troubleshoot complex issues.
• Good communication skills with the ability to interact with the stakeholders.