Senior Analyst, Transformation

About the Role

The Senior Analyst, Transformation supports strategic transformation initiatives within TFB Revenue Operations with a particular focus on Sales and Marketing functional areas. This role will play a key role in opportunity identification and implementation of new processes, tools, practices, and automation efforts, including AI initiatives.

The position collaborates closely with other teams in Revenue Ops, TFB, and IT to ensure insights, requirements, and execution plans are aligned. The role support initiative delivery through structured documentation, testing support, and coordination of activities. This role bridges the gap between data and action-driving better outcomes by translating strategic objectives into analytical outputs and project support.

This role is available in Bellevue, WA, Overland Park, KS or Frisco, TX and offers three days a week in office collaboration!

Responsibilities

• Lead advanced analysis efforts of complex systems and processes, translating findings into clear, actionable insights to support transformation objectives.
• Contribute to process and system redesign by supporting documentation of current/future state, defining business requirements, and identifying improvement opportunities.
• Coordinate multi-functional input and project tracking for small to mid-sized workstreams.
• Develop visualizations, summaries, and reports that support leadership decision-making.
• Foster strong partnerships with multi-functional teams to support implementation of solutions.
• Support the development of cases, cost/benefit analyses, and ROI justification for proposed changes.
• Assist in change enablement activities, including creation of training materials, partner communications, and process documentation.

Education and Work Experience

• Bachelor's Degree Business, Finance or related field or a combination of education and equivalent related experience (Required)
• 2-4 years - Transformation, business analysis, or process improvement
• 2-4 years - Experience with business case development
• 2-4 years - Experience with operational reporting or dashboards

Knowledge, Skills and Abilities

• Multi-functional Collaboration Experience working with cross-functional teams to align on goals, gather inputs, and support delivery. Includes collaborating with functions such as Finance, IT, Ops, or HR to deliver shared outcomes. (Required)
• Communication Strong written and verbal communication capabilities, with the ability to tailor messaging for various stakeholders and document processes clearly. (Required)
• Enterprise Planning Workflow Knowledge: Understanding of enterprise planning workflows and user needs (Required)
• Training & Feedback Facilitation: Comfortable running training sessions and gathering qualitative feedback (Required)
• Attention to Detail & Problem Solving: Demonstrated ability to apply logical problem-solving approaches with strong attention to detail, ensuring accuracy and minimizing errors. (Required)
• Proficient across entire Microsoft Office 365 product suite (Required)
• Proficient in Salesfore (Strongly preferred)

Additional Requirements

• At least 18 years of age
• Legally authorized to work in the United States

Compensation

Base Pay Range: $73,100 - $131,800

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ350991¶dox=1

Benefits

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!