Sr Business Analyst
Washington Frank International
About the role
What You'll Do:
Essential Duties and Responsibilities include the following. Other duties may be assigned. • Develops and manages scope, objectives, deliverables and timelines that support business goals in collaboration with management and stakeholders. • Designs solutions and configures applications to support day-to-day operations and business needs. • Lead large, complex projects from conception, to design, through testing, implementation, and ongoing support. • Facilitate requirements gathering sessions and evaluates business/operational process implications of system requirements, making appropriate design/redesign recommendations; • Analyze business/operational processes of proposed or completed acquisitions. Provide plans to migrate process of acquired businesses to EGI applications/processes; • Create and maintain processes and procedures to efficiently develop test and deploy decision support tools and reports used in operations. Develop reporting requirements to resolve a variety of business- and operational-related problems; • Manage inventory and life cycle of routine reports to ensure efficient delivery of high quality, high impact business intelligence. Drive the development and enhancement of self-service reports and analytics capabilities, automating when possible; • Document requirements and work flow diagrams with focus on process improvements. • Develop programming specifications that can be passed to internal, as well as external programming resources as needed; • Create and deploy test plans, testing, documenting, and tracking issues while ensuring timely issue resolution; • Coordinate procedures development and system documentation; • Create and maintain ad hoc data capture systems as required to provide data not captured by core business applications; • Contribute to the ongoing development and implementation of a robust business acceptance process in terms of building internal customer relationships, documentation, user training, user support, regular communication and ongoing development. • Provide expert coaching, training, and knowledge development to other members of EGI and its business units; • Provide backup and support to EGI Information Technology Department at other EGI business units on an as needed basis;
Minimum Requirements and Qualifications/Education and Experience • Bachelor’s in Computer Science, Industrial Engineering, or related field • Experience as an application analyst or similar business analyst position in a manufacturing environment. • Five to Ten years of experience with ERP/Integrated manufacturing systems with implementation experience. Cloud Suite Industrial (CSI)/Syteline experience is preferred. • Proven experience with CRM systems. Salesforce experience is preferred. • Demonstrated project management knowledge and experience. PMP certification is preferred.
Skills and Abilities • Issue resolution and strong problem-solving skills. • Analytical and quantitative skills, including ability to perform a variety of analyses. • Ability to understand and interpret systems architectures from high-level. • SQL knowledge and ability to write queries to mine and analyze data. • Ability to coach, train, and develop people. • Ability to work independently as well as in teams. • Effective and professional written and verbal communication skills. • Strong organizational and project/time management skills with ability to plan, organize and prioritize multiple projects and meet deadlines in a fast-paced environment. • Execute and conclude projects in an efficient and effective manner with minimal guidance and supervision. • Capability of thinking creatively to originate new ideas. • Proven ability to consult with stakeholders, of all levels, to develop and execute solutions. • Possess proactive and self-motivated capabilities to exercise independent judgement. • Detail and results- oriented with a strong desire to succeed. • Possess strong work ethic and sense of urgency in executing responsibilities. • Produce high level of quality and accuracy with work and operate with integrity and ethically. • Capability to learn and apply new technologies quickly. • Maintain confidentiality at the highest level. • Ability to travel 15-20% regionally and nationally (will vary per project).
Requirements
- Bachelor’s in Computer Science, Industrial Engineering, or related field
- Experience as an application analyst or similar business analyst position in a manufacturing environment.
- Five to Ten years of experience with ERP/Integrated manufacturing systems with implementation experience. Cloud Suite Industrial (CSI)/Syteline experience is preferred.
- Proven experience with CRM systems. Salesforce experience is preferred.
- Demonstrated project management knowledge and experience. PMP certification is preferred.
Responsibilities
- Develops and manages scope, objectives, deliverables and timelines that support business goals in collaboration with management and stakeholders.
- Designs solutions and configures applications to support day-to-day operations and business needs.
- Lead large, complex projects from conception, to design, through testing, implementation, and ongoing support.
- Facilitate requirements gathering sessions and evaluates business/operational process implications of system requirements, making appropriate design/redesign recommendations;
- Analyze business/operational processes of proposed or completed acquisitions. Provide plans to migrate process of acquired businesses to EGI applications/processes;
- Create and maintain processes and procedures to efficiently develop test and deploy decision support tools and reports used in operations. Develop reporting requirements to resolve a variety of business- and operational-related problems;
- Manage inventory and life cycle of routine reports to ensure efficient delivery of high quality, high impact business intelligence. Drive the development and enhancement of self-service reports and analytics capabilities, automating when possible;
- Document requirements and work flow diagrams with focus on process improvements.
- Develop programming specifications that can be passed to internal, as well as external programming resources as needed;
- Create and deploy test plans, testing, documenting, and tracking issues while ensuring timely issue resolution;
- Coordinate procedures development and system documentation;
- Create and maintain ad hoc data capture systems as required to provide data not captured by core business applications;
- Contribute to the ongoing development and implementation of a robust business acceptance process in terms of building internal customer relationships, documentation, user training, user support, regular communication and ongoing development.
- Provide expert coaching, training, and knowledge development to other members of EGI and its business units;
- Provide backup and support to EGI Information Technology Department at other EGI business units on an as needed basis;
Skills
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