Senior Director of Engineering

About

The Senior Director of Engineering will lead the design, deployment, and optimization of our fiber-to-the-home (FTTH) network infrastructure. This role is responsible for building and scaling a high-performing engineering organization that delivers reliable, high-capacity broadband services to residential and business customers.

You’ll oversee end-to-end network engineering—from architecture and planning through deployment standards and lifecycle management—while partnering cross-functionally with construction, operations, product, and finance teams to support rapid network expansion.

Key Responsibilities

Strategic Leadership

• Define and execute the long-term engineering roadmap for FTTH network expansion, ensuring the network remains competitive against evolving broadband standards.
• Align all engineering initiatives with the company’s business growth targets, specific market expansion plans, and overarching customer experience goals.
• Demonstrated ability to represent the engineering organization at the board or executive level, effectively communicating technical risks and opportunities to non-technical leaders

Network Architecture & Design

• Oversee design standards for FTTH networks including access, aggregation, and core layers.
• Ensure scalable, cost-efficient, and resilient network architectures.
• Lead capacity planning and traffic engineering initiatives.

Deployment & Expansion

• Partner with construction and program management teams to support deployment.
• Establish engineering standards, permitting support, and design guidelines for fiber builds.
• Optimize deployment timelines and cost per passing.

Operational Excellence

• Collaborate with Network Operations to ensure high availability, performance, and rapid incident resolution.
• Develop KPIs for network reliability, latency, utilization, and customer impact.
• Drive continuous improvement in network performance and engineering processes.

Team Leadership & Development

• Build, mentor, and lead a multi-disciplinary engineering team (network, transport, access, IP, and planning engineers).
• Design and evolve the engineering department’s organizational structure to remain agile during rapid market expansion and shifting technology cycles
• Establish a strong engineering culture focused on accountability, innovation, and execution.
• Manage staffing plans, succession planning, and performance management.
• Implement rigorous peer-review and validation processes for all network designs to ensure every build meets long-term scalability and cost-per-passing targets

Vendor & Stakeholder Management

• Manage relationships with key vendors (OLT/ONT providers, fiber suppliers, software platforms).
• Establish and track Vendor SLAs and KPIs, holding engineering contractors accountable for delivery timelines.
• Support vendor selection, contract negotiations, and technical evaluations.
• Collaborate with internal stakeholders including Product, Sales, Regulatory, and Finance.
• Manage the technical components of Master Service Agreements (MSAs) and Statements of Work (SOWs) for external engineering firms and consultants

Financial & Program Accountability

• Develop and manage engineering budgets (CapEx and OpEx).
• Support business case development for network investments.
• Track and optimize cost efficiency metrics across builds and upgrades.

Qualifications

Required

• 12–15+ years of experience in telecommunications or broadband networking.
• 5–8+ years in a senior leadership role managing engineering teams.
• Deep expertise in FTTH architectures and technologies (GPON, XGS-PON, fiber design).
• Strong understanding of IP networking, transport (DWDM), and access networks.
• Proven experience scaling network infrastructure in a high-growth environment.

Preferred

• Experience in a fiber overbuilder, ISP, or regional/national telecom provider.
• Familiarity with GIS systems, network planning tools, and OSS/BSS integrations.
• Experience with network automation, SDN/NFV, and cloud-based network management.
• Lean Six Sigma or similar certification with a focus on streamlining complex engineering or construction workflows
• Ability to represent the engineering organization at the executive level and serve as a technical brand ambassador to the broader industry