Sr Product Manager

Position Title

Sr Product Manager (M3)

About the Role

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

What You Will Do

Product Strategy & Outcome Ownership

• Own product strategy for corporate applications, aligning Finance, Accounting, Supply Chain, HR, and Legal stakeholder priorities to an outcome‑based roadmap
• Make prioritization and tradeoff decisions across scope, timeline, compliance, cost, and technical debt to maximize business value
• Define success through measurable outcomes such as:
  • Increased AP/AR automation, improved PO compliance, reduced P2P/O2C cycle time
  • Reduced close cycle time, improved reconciliation accuracy, fewer audit issues
  • Improved HR process efficiency and employee experience (HRIS)
  • Reduced contract cycle time, improved obligation tracking and compliance (CLM)
• Establish product KPIs, instrumentation, and reporting to ensure outcomes are realized—not just delivered

End‑to‑End Product Lifecycle Leadership

• Lead discovery with stakeholders to clarify business problems, constraints, and desired outcomes
• Translate business needs into clear product requirements and scalable solution designs
• Drive delivery through strong cross‑functional partnership with Engineering, Architecture, Security, Data teams, and vendors/integrators
• Lead major initiatives such as ERP/Financials transformation, HRIS/HCM evolution, CLM implementation or enhancement, and enterprise integrations
• Own value realization plans including adoption, change enablement inputs, training needs, and post‑implementation optimization
• Ensure data migration, integrations, reporting impacts, and controls are addressed as part of product scope

Functional Domain Leadership (U.S. Best Practices)

• Apply working knowledge of enterprise finance and accounting process, internal controls, SOX considerations, and audit readiness to product decisions
• Ensure solutions support core Finance and Accounting capabilities, including:
  • Record‑to‑report, close management, journal controls, reconciliations
  • Procure‑to‑pay and order‑to‑cash processes
  • Budgeting, forecasting, and financial reporting workflows
• Partner with Controllership, FP&A, Tax, and Treasury to ensure compliance, accuracy, and operational fit

Technical & Architectural Collaboration

• Demonstrate understanding of core enterprise technologies (ERP ecosystems, integration patterns, master data, workflow automation, reporting/analytics)
• Influence technical decision‑making by articulating trade‑offs, long‑term maintainability, and business impact
• Collaborate with Security and Compliance to ensure controls, access models, and audit requirements are designed into solutions

People Leadership & Product Excellence

• Lead and develop a team of Product Managers; set standards for product craft, accountability, and stakeholder partnership
• Coach PMs on discovery, persona‑driven design, outcome measurement, roadmap clarity, and disciplined delivery
• Promote a value‑driven, product‑led culture within corporate applications

What You Will Need to Succeed

Education/Certifications

• Bachelor’s degree in Engineering, Computer Science, or related field required
• MBA or advanced degree preferred

Experience & Skills

• 8+ years of full lifecycle product ownership & development experience delivering enterprise platforms with cross‑functional execution
• 2+ years of people leadership experience leading Product Managers (or equivalent product leaders) with accountability for delivering business outcomes
• Experience in REIT, tower, telecom, or asset intensive industries is a plus
• Functional fluency in U.S. accounting and finance best practices (e.g., Procure to Pay, Lead to Cash, record to report, financial close, internal controls, audit readiness) and experience delivering enterprise platform outcomes through ERP/Financials, HRIS/HCM, CLM, and related ecosystems
• Demonstrated ownership of product strategy, outcome‑based roadmaps, prioritization, and tradeoffs in complex enterprise environments
• Proven ERP implementation product leadership experience, including functional design, automation, and value realization (e.g., Oracle, SAP, Workday Financials, NetSuite)
• Demonstrated experience delivering measurable outcomes across one or more of the following domains:
  • ERP / Financials and Accounting systems
  • HRIS / HCM platforms
  • CLM solutions & Supply Chain and Procurement systems
• Strong experience in functional process design and automation, translating finance, accounting, HR, or supply chain processes into scalable system solutions
• Functional fluency in finance and accounting processes, including financial close, internal controls, and audit readiness
• Experience partnering with Engineering and Architecture on platform strategy, integration patterns, and technology tradeoffs
• Experience defining, tracking, and communicating delivery and outcome metrics, including predictability, adoption, efficiency gains, and value realization
• Proven experience modernizing legacy corporate platforms, reducing manual processes, controls, and spreadsheet‑driven workflows

Organizational Relationship

• Reports to: Director, Product Management
• Title(s)/Number of direct reports (if applicable): Product Managers / Product Owners (2‑3)

Where You Will Work

This role falls into our hybrid work model, which is 1‑day work from home (typically Friday but may vary depending on the position) and 4‑days in the office to optimize collaboration, relationship building and key stakeholder engagement, and may require some travel as needed.

Your Company Benefits

At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

• Comprehensive healthcare plans with highly company‑subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents)
• Market‑leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions)
• New‑child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate
• Generous paid time‑off for eligible full‑time employees (minimum 18 days per year based on years of service)
• 10 company holidays plus 2 floating holidays
• All offices provide free beverages and snacks

Compensation

The salary range offered for this position is $156,400 – $215,100 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role‑related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information

If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third‑party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.