Senior Product Manager

About

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose‑driven, and innovative work environment where everyone belongs.

Responsibilities

Product Strategy and Roadmap (Discovery)

• Refine and evolve product strategy.
• Develop and own the product roadmap, prioritizing features and enhancements based on customer feedback, market trends, and business impact.
• Lead cross‑functional discovery efforts and coach more junior PMs.
• Define and articulate a clear product vision that aligns with company objectives and market needs.
• Knowledgeable of Privacy by Design (PbD) guidelines and processes; able to identify privacy risks and successfully complete discovery assessments.
• Serve as the main product point of contact for the voice of the customer with a deep understanding of customer intent as it relates to current scope.

Product Development (Development)

• Ensure development aligns with product roadmap, business objectives, and customer needs.
• Participate in sprint planning, backlog grooming, and stand‑ups to remove and proactively address blockers and risk.
• Define and prioritize product features, user stories, and acceptance criteria.
• Serve as the bridge between stakeholders (executives, marketing, sales, customer success, tech support, legal, etc.).
• Address scope changes, manage trade‑offs, and communicate decisions effectively.
• Define and track key development KPIs (e.g., performance to commit, bug resolution rate, backlog burndown).
• Lead Go‑to‑Market readiness.
• Maintain an agile mindset to adapt to unexpected changes or market/customer needs.
• Work closely with release management and client‑facing teams on launch planning efforts, ensuring all timelines are met and any delivery risks are communicated early.
• Ensure development PbD assessment is finalized and approved.

Execution and Delivery (Launch)

• Strive for mastery of release planning efforts.
• Lead customer enablement and troubleshooting sessions.
• Work closely with product marketing to define value proposition messaging.
• Serve as an evolving subject matter expert.

Performance Tracking and Optimization (Grow and Retire)

• Recommend data‑driven enhancements.
• Define success metrics for product initiatives and monitor performance post‑launch.
• Continuously iterate on the product to optimize user experience and achieve business objectives.
• Effectively manage product/product line P&L.

Operational / Behavioral

• Lead discussions with key stakeholders and resolve conflicting priorities.
• Exceptional verbal and written communication skills, with the ability to influence stakeholders at all levels.
• Actively engage and lead customer engagement.

Qualifications

• 5+ years of product management experience.
• Product experience in B2B2C or B2C technology solutions.
• Domain knowledge of AI/data science principles and knowledge of the evolving AI technology and competitive landscapes to influence AI development activities.
• Experience defining AI roadmap and ensuring AI solutions align with business goals.
• Knowledgeable of Privacy by Design (PbD) guidelines and processes; able to identify privacy risks and successfully complete discovery assessments.
• Provide subject matter expert role for AI solutions.
• Familiarity with SaaS architecture, APIs, data integrations, and enterprise IT environments.
• Strong problem‑solving skills with the ability to make data‑driven decisions.
• Proven ability to lead cross‑functional teams and manage complex product portfolios.
• Demonstrated project management capabilities.
• Consistent success in building customer‑centric products that address real‑world challenges.
• Works under limited manager supervision; exceptionally self‑motivated and creative.
• Strategic analysis, creative problem‑solving, business judgment, and financial acumen.
• Expert knowledge and planning of multiple products.
• Demonstrated product lifecycle management abilities.

Compensation and Benefits

• Anticipated base pay range: $130,000 – $150,000 annually (final compensation based on experience, skills, education, internal equity, and market data).
• Competitive health and wellness benefits including medical, dental, vision, 401(k), dependent care, short‑term and long‑term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement.
• Benefits and eligibility may vary by location, role, and tenure.

EEO Statement

iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are an equal opportunity and affirmative action employer and prohibit discrimination and harassment of any kind based on protected characteristics. If you need a disability accommodation, please contact careers@icims.com.