Sr. Product Manager (Tech)

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, audiobooks, concert livestreams and artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture.

We are looking for a technical Sr. Product Manager to join Amazon Music's International Tech team. Our team ensures that Amazon Music customers outside of the US have a seamless product experience. We care deeply about the needs of our international customers and how cultural and linguistic differences influence their audio consumption behavior. This Senior PMT will drive the product strategy of the future, whether it's through influencing new features on behalf of our international customers, or scaling the way we expand into new territories through AI.

You will work in a cross-functional team, and closely collaborate with software and BI engineers, our global product team in the US, and our international Amazon Music business teams, including marketing, label and artist relations, to set strategy, define, design, and directly manage all aspects of the customer experience.

As a successful candidate, you will be customer obsessed, analytical, and able to work effectively in a matrix organization. You will be a self-starter with a strong hands-on mentality, comfortable with ambiguity in a fast-paced and ever-changing environment.

Key job responsibilities

As a Sr. Product Manager (Tech) for Amazon Music's International Tech team, you will help our team define and execute a strategy to become the world's most locally relevant and culturally aware audio streaming service. This role will help define and execute Amazon Music's international expansion efforts. You will work with engineers, program managers, and a variety of cross-functional partners to understand their priorities and needs, and scale our operations through AI.

• Customer Insights & Innovation: You live and breathe customer insights, and are curious to explore the differences in how customers consume music. You develop solutions that are grounded in a deep understanding of customer needs. You can derive insights from customer feedback, usage data, and external research, and provide input to our engineers.
• Product Delivery: You define and own your team’s short and long-term product roadmap, including business cases, user stories, customer experience, and rapid delivery in an agile environment.
• Business Growth: You manage the complete business of your product area including establishing key metrics, setting and meeting goals on customers, customer engagement and retention.
• Cross-Functional Partnership: You foster tight partnerships with key stakeholders across Amazon. This role in particular requires strong relationships with peers on several teams from strategy, Finance, GTM, PR, marketing, product, and tech. You are able to clearly present findings to partner teams and organizational leadership, and facilitate decision making at all levels.
• Communication: You proactively communicate your teams' plans and accomplishments in both verbal and written narratives to ensure alignment with senior leadership.

A day in the life

You will run prioritization discussions with your local team, do tech deep dives and help launch experiments. You will do product discovery to understand internal and external customer problems and write think big documents to propose ambitious solutions and ideas. You will lead them through strategy and execution to deliver value for Amazon Music. You will celebrate wins with the team. You will interact with internal customers across the globe or cross-org attend team meetings.

Qualifications

• Experience overseeing roadmap strategy and definition

• Experience owning feature delivery and tradeoffs of a product

• Experience in technical product or program management

• Experience leading engineering discussions around technology decisions and strategy related to a product

• Experience with end to end product delivery

• Knowledge of advanced English at CEFR level B2/C1

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time

• Experience managing technical products or online services

• Experience working with global cross-functional teams

• Experience working with scaled GenAI applications

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