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Sr. Product Success Manager
Aha!
Remote · South Africa Full-time Senior $100k – $170k/yr Yesterday
About the role
Sr. Product Success Managers at Aha
Sr. Product Success Managers at Aha work directly with customers to provide consultative support.
This Role Is For You If
- You have six+ years of product management experience
- You prefer interacting with customers rather than engineering teams
- You want to share your expertise and demo our software to help other product teams build lovable products
- You enjoy guiding customers of all sizes — from lean teams to major enterprise organizations
- You love to mentor teammates and champion internal best practices
Plus, You Want To Join a Company Like This
- Pioneers: We established the product management software market and are recognized as market leaders
- Different: We are a unique, high‑growth software company that is independent of VCs and private equity
- Profitable: We put people and profit first. Our company is highly stable and sustainable
- Fully remote: We are experts who achieve our best work where we live — with no drama
💼 We are always hiring for this role — it is
Requirements
- Six or more years of experience defining, managing, and launching customer-facing experiences at a growing software or technology company
- Experience working directly with customers at organizations of all sizes
- Deep curiosity to learn complex tools and workflows (including advanced AI capabilities)
- Experience mentoring teammates and supporting their growth
- Strong written communication skills
- Confidence to pursue dynamic opportunities
Responsibilities
- Work directly with customers to provide consultative support.
- Demo our software to help other product teams build lovable products.
- Guide customers of all sizes — from lean teams to major enterprise organizations.
- Mentor teammates and champion internal best practices.
Benefits
profit sharingretirement contributionsmedical insurancedental insurancevision insurancepaid time offparental leavelearning stipendpaid learning timevolunteer opportunities
Skills
AI
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