Senior Support in Technical Consulting and Development

Location

• Berlin, Cologne, Zürich, Hamburg – Hybrid

About

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion‑focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

Job Purpose

For our business team in Hamburg, we are immediately looking for senior support in the technical consulting and development of complete solutions, target architectures, and system selections for our demanding existing and new customer projects with a focus on Enterprise E‑Commerce and Enterprise DXP.

Key Responsibilities

• Technical consulting regarding the overall technological solution of potential new customers ("Pre‑Sales")
• Development of IT and solution architectures in the Enterprise E‑Commerce and DXP environment
• Requirements management in Enterprise E‑Commerce, B2C / B2B solutions, marketplaces, Enterprise CMS/DXP systems
• Critical questioning of existing IT solutions and processes as well as service/system integrations, development of migration paths

Requirements

• Experience in designing high‑performance and scalable enterprise architectures as well as API design
• Many years of project experience in the development of IT and solution architectures in Enterprise E‑Commerce (end‑to‑end)
• High level of expertise in customer management, consulting, communication with a wide variety of stakeholders (experience in technical management consulting is an advantage)
• Several years of professional experience – preferably in IT and/or IT consulting – in the field of E‑Commerce including end‑to‑end project experience
• Experience with Enterprise E‑Commerce software, e.g., Spryker, SAP CX, Salesforce Commerce Cloud, or CommerceTools
• Experience with Enterprise DXP, e.g., SiteCore, Adobe Experience Manager
• Degree in (Business) Informatics or other comparable fields

Benefits

• Flexible, hybrid working policy (1‑2 days at the office, depending on location)
• Company pension scheme
• Lease bike options / JobRad and 25 % subsidy for the Deutschlandticket
• Occasional breakfast/lunch at the office, Smoothie Tuesdays
• Contribution to health through the OpenUp platform (€30 per month) – can be used for digital food stamps, fitness providers, sport clubs, massage studios, internet costs, and/or public transport
• Future Bens – exclusive access to sustainable, healthy products at attractive deals
• Social events and organised activities/celebrations
• Recognition as a Certified Agency of the Year at both The Lovies and The Webby Awards
• Opportunity to work with a variety of clients, big or small, local or global, across all industries
• Training, development and certifications to help you grow
• Global annual event where employees donate their skills to support local charities

Who We Are

We are pioneers at heart. We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self‑driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. With people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world.

Diversity, Equity & Inclusion

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to