SRE Application Support; Mainframe, AIX, OnDemand

Position: SRE Application Support (Mainframe, AIX, OnDemand)

Job Description :

Responsibilities: • Provide Level 2 application support for critical banking applications running on Mainframe AIX and OnDemand platforms. • Monitor application health system performance and batch processing to ensure 24x7 availability and reliability. • Troubleshoot and resolve production incidents perform root cause analysis RCA and implement preventive measures. • Support Mainframe batch jobs scheduling and OnDemand report processing. • Work closely with development infrastructure and operations teams to ensure smooth releases and deployments, • Participate in incident management problem management and change management processes. • Drive SRE best practices such as automation resilience monitoring and operational excellence. • Create and maintain runbooks SOPs and operational documentation. • Provide on call support as part of a rotational support model.Required Skills

Experience: • Strong experience in Application Support SRE Production Support roles. • Hands on experience with. • Mainframe environments batch processing job monitoring production support. • IBM OnDemand or sim ilar report management tools. • AIX Unix Linux systems administration and troubleshooting. • Experience supporting mission critical applications in large enterprise or banking environments. • Strong understanding of incident problem and change management processes. • Ability to analyze logs job failures and system alerts to quickly restore services. • Excellent communication skills and ability to work with cross functional teams.Nice To Have: • Experience in banking or financial services domain. • Exposure to automation scripting or monitoring tools. • Familiarity with ITIL processes.