SRE PM

SRE PM

Long term contract

Toronto ON– Hybrid

Job Description

• Define and own the SRE transformation roadmap aligned with business objectives and platform priorities .Strong understanding of SRE principles(SLOSLI| error budgets| toil management| observability).Lead SRE maturity assessments across Observability| Incident Management| Problem Management| Shift Left| and Operational Readiness.

• Establish and govern SRE operating models| including engagement with Dev| Ops| Security| and Architecture teams.

• Drive adoption of SLOs| SLIs| SLAs| and error budgets across critical services.

• Act as the primary interface between engineering teams| service management| leadership| and external partners Manage multi work stream SRE programs| ensuring delivery against scope| timelines| risks| and dependencies.

• Prepare executive level status updates| dashboards| and steering committee communications.

• Oversee improvements in incident reduction| MTTR| availability| and resiliency. Ensure blameless postmortems| root cause analysis (RCA)| and action tracking are consistently executed.

• Govern automation initiatives (runbooks| self-healing| alert tuning| capacity management).Track and report on reliability KPIs| toil reduction| and automation ROI.

• Partner with platform teams on observability and SRE tooling strategy(monitoring| logging| tracing| APM).Ensure effective integration of Service Now| alerting platforms| and SRE tools.

• Support training| enablement| and onboarding of teams into SRE practices and mindset.

Qualification

• 10 years in IT delivery| operations| reliability| DevOps| or platform engineering roles.

• 5 years managing largescale programs or transformations (SRE| DevOps| ITIL| or Cloud Ops).

• Experience in Mainframe and other Legacy technologies is highly preferred.

• Familiarity with distributed systems| cloud platforms| and enterprise application landscapes.

• Proven experience driving cross functional change across engineering and operations teams.

Pay: $60.00-$65.00 per hour

Work Location: Hybrid remote in Toronto, ON (Toronto District)