Staff Engineer, Technical Marketing

About

Due to growth and customer demand, we are looking to add a Staff Engineer, Technical Marketing to our RUCKUS Networks’ Technical Marketing team. The ideal candidate will be based in Bangalore.

The Staff Engineer, Technical Marketing would typically have a very strong background in networking and a deep understanding of the various products of the company and solutions as well as competing products in the networking marketplace. They would also have excellent communication and presentation skills and the ability to work optimally with both technical and non‑technical stakeholders. This role requires a strong technical background and ability to articulate complex technical concepts to all audiences.

Expert level technical knowledge and experience of Wired (Switching) and Wi‑Fi Enterprise Networks is a must.

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Responsibilities

• Strategic Planning: Develop comprehensive technical marketing strategies and plans to align with our strategic objectives.
• Technical Content Development: Create compelling technical content including, but not limited to, reference architectures, best practice guides, feature notes, technical briefs, presentations, training decks and demo videos that effectively showcase the features, benefits, and competitive advantages of our products and solutions.
• Competitive Analysis: Conduct feature, product, and solution‑level in‑depth competitive analysis to identify and demonstrate our differentiators from our competitors.
• Pre‑Sales/SE Enablement: Collaborate with the SE team to develop SE enablement tools and resources such as technical training materials, competitive battle cards, solution guides, and customer‑facing technical presentations to support the sales engineering process and drive revenue growth.
• SME: Act as a subject matter expert on campus networking technologies, providing guidance and support to SE teams and customers during pre‑sales and post‑sales activities.
• Technical Evangelism: Represent the company as a subject matter expert at industry events, conferences, webinars, and customer meetings. Deliver technical presentations and demonstrations to showcase the capabilities and value proposition of our networking solutions. Author technical blogs, participate in technical podcasts, and more.
• Product Launch Support: Lead the technical marketing aspects of product launches including developing launch plans, creating launch collateral, coordinating launch activities, and ensuring successful execution.
• Customer Engagement: Engage with customers to understand their networking challenges, gather feedback on our products, and communicate customer success stories and case studies.
• Cross‑Functional Collaboration: Work closely with product management, engineering, sales, and marketing teams to align technical marketing initiatives with overall business objectives and ensure consistency in messaging and positioning. Support or conduct POC tests (Proof of Concept) for RUCKUS products and write reports. Support the field teams and partners in responding with formal responses to documents such as RFI/RFQ/RFP.
• Management of Local Team: Lead and mentor the local TME team in our Bangalore office, ensuring projects and tasks are delivered on time, guiding development and maturation of team members, reporting to the TME Director, and supporting initiatives laid out in project plans.

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Required Qualifications

• Minimum 7+ years relevant work experience as a Technical Marketing professional.
• Minimum of BS EE/CS/CE.
• Strong networking background in Wireless/RF, Switching/Routing, Secure Access protocols (802.11a/b/g/n/ac/ax/be, 802.1x, VLANs, STP, OSPF, RIP, BGP, Multicast, MPLS, etc.).
• Expert level experience on:
  • Campus networking technologies
  • Wi‑Fi and RF
  • Switching
  • NGFW/UTM firewalls & SD‑WAN gateway solutions
  • Cloud networking
  • Network Analytics
  • Network security as it relates to campus networking
  • Network Access Control (NAC)
  • Network design
  • Automation tools
  • IoT
• Working knowledge of:
  • AI/ML
  • AIOps
• Experience with scripting languages (Python, Ansible, Bash, etc.).
• Experience utilizing test tools such as Wireshark, Chariot, and similar networking test tools.
• Experience with AI & other LLM tools for production work.
• Desire and ability to write detailed technical documents.
• Desire and ability to create technical presentations.
• Desire and ability to create and produce videos for presentations and training guides.
• Willingness to travel across the globe – up to 10 % of the time.
• Must have solid understanding of the sales cycle.
• Configuration of complex WAN, LAN, and WLAN environments.
• Ability to arm sales engineers and partners with accurate and detailed competitive information.
• Strong communication and listening skills; this resource will talk to CXO‑level customers and be involved in events, meetings, and seminars with end customers.

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Preferred Qualifications (You Will Excite Us If You Have)

• Network industry related certifications like CWNA, CCNP, etc.
• Other OEM certifications that would make valuable contributions.
• Familiarity and knowledge of ZTNA, SASE, and SSE solutions.

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Why Join Us?

Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value.

RUCKUS Networks delivers purpose‑driven enterprise networks that enable superior business outcomes in demanding environments. Our solutions combine AI‑powered automation, proactive network assurance, and context‑aware security, providing exceptional performance with simplified management.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what’s next… come connect to your future at Vistance Networks.

Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.