Staff Forward Deployed Engineer

Key Responsibilities

• Partner with strategic customers during onboarding and beyond, becoming their trusted technical advisor for all things Edera
• Work hands-on with platform engineering teams building and scaling Kubernetes platforms — understanding their architecture, operational challenges, and growth trajectory
• Understand customer environments (multi-cluster Kubernetes, cloud infrastructure, security posture) and design tailored deployment and integration solutions that hold up at scale
• Write scripts, tooling, and integrations to accelerate customer time-to-value and solve environment-specific challenges
• Help customers design secure, scalable platform architectures that grow with their business — not just solve today's problem
• Serve as the voice of the customer internally — document patterns, pain points, and feature gaps and advocate for them with the product and engineering teams
• Lead technical workshops, architecture reviews, and training sessions with customer security and platform engineering teams
• Collaborate with sales on pre-sales technical evaluations and proof-of-concept deployments
• Contribute to internal tooling, documentation, and playbooks that scale the FDE practice

Qualifications

• 10+ years of experience in a customer-facing technical role (forward deployed engineer, solutions engineer, professional services, or similar)
• Proven experience building or operating Kubernetes platforms at scale — multi-cluster, multi-tenant, or large fleet environments
• Deep hands-on experience with Kubernetes — ideally multi-cluster environments, RBAC, and workload security
• Comfortable reading and writing code (Go, Python, Bash, or similar) to build integrations and automate workflows
• Strong understanding of cloud-native security concepts — container security, runtime threat detection, policy enforcement, supply chain security
• Experience advising or partnering with platform engineering teams on infrastructure design, scaling strategies, and operational best practices
• Excellent communicator who can explain complex technical concepts to both practitioners and executives
• Self-directed and comfortable with ambiguity in an early-stage startup environment
• Experience with Linux systems internals is a strong plus
• Prior experience at a security or infrastructure startup is a strong plus