Full Stack Software Engineer

About

We’re looking for a driven full stack software engineer who thrives at the intersection of data, automation, and product development. Someone who sees manual processes as opportunities for innovation, and who wants to build the intelligence infrastructure that transforms how organizations understand and develop their people.

Responsibilities

• Architect and build automation tooling that reduces manual effort in insight generation and delivery by 75%, unlocking our ability to scale from 15-25 partners to hundreds
• Design and implement data pipelines that systematically process unstructured data (session recordings, chat logs, behavioral signals) through our Intelligence Layer
• Build self-service tooling that empowers cross-functional teams (PICs, Partner Value, Labs) to access and deliver insights without engineering bottlenecks
• Develop monitoring and observability systems to ensure insight quality and pipeline reliability at scale
• Collaborate with product, design, and data science to craft enterprise-grade experiences for Performance Intelligence features on our SPAs frontend (Ember, Lit) and backend services (Ruby, Elixir)
• Build robust APIs and interfaces that surface Intelligence Layer capabilities across multiple touchpoints—both in-product and through consultative tools
• Partner with ML Engineers and Data Scientists to operationalize unstructured data models and signal detection systems
• Own your components during the entire lifecycle, from planning, development, deployment and maintenance phase
• Build scalable and resilient systems using container technologies (Docker, K8s) and cloud infrastructure as code (AWS, Terraform)
• Design data infrastructure that handles growing volumes of session recordings, chat data, and behavioral signals while maintaining performance and cost efficiency
• Implement data quality checks and validation systems to ensure insight accuracy and reliability

What Success Looks Like:

By the end of your first year, you will have:

• Delivered automation that measurably reduces manual LOE in insight generation and delivery
• Built systems that enable Performance Intelligence to scale to 3-5x more partners
• Created tools that democratize Intelligence Layer access across cross-functional teams
• Improved data pipeline reliability and insight quality through robust engineering
• Contributed to making BetterUp’s Performance Intelligence an indispensable strategic platform for our partners

Qualifications

• Strong desire to delight enterprise customers and partners by building software that delivers actionable insights they can’t get anywhere else

Benefits

• Medical, dental, and vision benefits
• 401k
• Flexible Time Off
• Paid parental leave
• Personalized BetterUp Coach
• $360 each year for wellness programs
• Annual $1K learning and development stipend
• Equity package
• 5 volunteer days and 4 paid Inner Work™ days a year