Network Support Engineer

About

Our client, a large government systems integrator located in Hampton, VA, is looking to hire a Secret cleared Staff level Network Support Engineer for a 12-month onsite contract. The consultant will be supporting a major Defense program.

Responsibilities

• Providing advice and training to end-users and less-experienced network personnel
• Identifying, analyzing, and resolving network incidents and problems
• Determining network specifications, input/output processes, and working parameters for hardware/software compatibility
• Analyzing, administering and maintaining voice, video, and/or data communications networks
• Managing the usage and performance of voice, video and/or data communications networks
• Utilizing IT Service Management (ITSM) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents

Requirements

• 5+ years of experience
• Must possess a Secret clearance with TS SCI elegibility
• BA/BS degree - may substitute additional years of experience
• Must possess a completed CCNA certification
• Must meet DOW 8750 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges and must obtain ITIL V4 Foundation within six months of hire
• Knowledge and experience with routing and switching protocols (e.g. OSPF, EIGRP, BGP, Spanning Tree Protocol, ISAKMP, ESP, SIP, SCCP, etc.)
• Knowledge and experience with current Cisco IOS software and hardware features
• Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work
• Experience working directly with hardware vendors involved in the incident resolution process
• Experience with various software systems and architectures, communications protocols: and network hardware devices
• Experience with STIG patching, compliance and other security activities
• Must be willing to work shift work or after hours

Compensation & Benefits

The expected hourly rate range for this role is: $40 - $50 per hour

The posted range is an estimate, the actual compensation offer will be based on the candidate's experience, skills, qualifications and will be in line with internal equity.

We offer excellent benefits and compensation packages.