Staff Site Reliability Engineer

About Bugcrowd

Since 2012, we've empowered organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform.

Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits.

With unmatched scalability and adaptability, our data and AI-driven CrowdMatch technology in our platform finds the perfect talent for your unique fight.

We aim to create a new era of modern crowdsourced security that outpaces threat actors.

Unleash the ingenuity of the hacker community with Bugcrowd, visit ***.

Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.

Job Summary

We're seeking a Staff Site Reliability Engineer to serve as a technical leader within our infrastructure organization.

In this role, you'll help shape the reliability strategy across our engineering teams, drive adoption of best practices, and tackle our most complex infrastructure challenges.

You'll be part of an international, highly engaged and technical group that is wellversed in building enterpriseready and extremely secure software systems.

Our core values of simple is strong, respect is king, build it like you own it and think like a hacker should resonate with you.

Essential Duties and Responsibilities

• Define and drive the technical vision for infrastructure reliability across the organization
• Architect largescale, faulttolerant systems on AWS using Terraform
• Lead crossfunctional initiatives to improve system reliability, scalability, and efficiency
• Establish standards for infrastructureascode, CI/CD, and deployment practices
• Design and implement solutions for our most complex operational challenges
• Lead incident response for critical outages and drive systemic improvements
• Mentor senior engineers and help grow the SRE team's capabilities
• Evaluate and introduce new technologies that improve operational excellence
• Influence engineering culture around reliability, observability, and operational maturity

Education, Experience, Skills, & Abilities

• 5+ years of experience in SRE, DevOps, or systems engineering, with demonstrated technical leadership
• Expertlevel knowledge of Terraform, including module design, state management, and scaling IaC across teams
• Deep expertise in AWS architecture and services at scale, with strong focus on ECS
• Proven experience designing and operating containerized workloads on ECS, including capacity planning, service scaling, and task placement strategies
• Strong experience designing and implementing CI/CD systems with GitHub Actions or similar tools
• Track record of leading complex, crossteam technical initiatives
• Strong understanding of distributed systems principles
• Excellent written and verbal communication skills
• Proven ability to balance longterm technical strategy with immediate operational needs

Preferred Experience

• Experience building internal developer platforms or selfservice infrastructure tooling
• Knowledge of FedRAMP
• Background in cost optimization and FinOps practices
• Contributions to opensource infrastructure projects
• Experience scaling infrastructure organizations and processes
• Experience defining and implementing SLO frameworks

Working Conditions

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

• Sitting and/or standing: Must be able to remain in a stationary position 50% of the time.
• Carrying and/or lifting: Must be able to carry/move laptop as needed throughout the work day.
• Environment: remote, workfromhome 100% of the time.

ADA Statement

Bugcrowd is committed to the full inclusion of all qualified individuals.

In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations.

Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ***.

Pay Range Disclosure

The national estimate for the current base range for the position of Staff Site Reliability Engineer is:

$151,040 - $188,800.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Culture

At Bugcrowd, we understand that diversity in the workplace is vital to a company's success and growth.

We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.

We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.

Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artistsyou get the point.

EEO Statement

Bugcrowd is EOE, Disability/Age Employer.

Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.