Recruiter / Account Manager (Skilled Trades Focus – Remote)

About the Role

US Job Finders is seeking a detail-oriented and high-output Recruiter to support a growing recruitment services company.

This role requires someone who is strong in high-volume sourcing, follow-up, and pipeline management, with the ability to work within structured systems and maintain consistent communication with candidates and internal stakeholders.

You will also play a key role in client communication and delivery, ensuring hiring goals are met efficiently and consistently.

Experience in skilled trades recruiting is a strong advantage.

Reports To and Team

• Reports to: Director of Recruitment
• Partners with: VP of Operations, Recruiters/Senior Recruiters, Manager of Accounts, Recruitment Marketing, Operations/Analytics, and Hiring Managers.

Key Responsibilities

1) Client Success and Communication

• Lead intake/kickoff and calibration; write the must‑haves, decision rules, and response‑time expectations.
• Run weekly status; set agendas; document actions, owners, and due dates; manage escalations quickly.

2) Delivery Leadership

• Recruit on critical or niche roles to set quality and speed standards.
• Balance work across the team and remove blockers (interview availability, pay alignment, panel readiness).
• Ensure first slates are on time and the funnel is healthy.

3) Insights and Reporting

• Publish weekly client scorecards; read funnel conversion, decline reasons, and channel Return on Investment (ROI).
• Deliver MBR/QBR sections: trends, risks, forecast vs demand, and a simple action plan with owners and dates.

4) Scope, Budget, and Change Control

• Track work vs scope; raise change‑orders when needed; support renewals and expansions.
• Coordinate channel budgets with Operations and Marketing; show what is working and what is not.

5) Process and Compliance

• Enforce structured interviews and ATS documentation standards.
• Follow privacy and Equal Employment Opportunity (EEO) / Office of Federal Contract Compliance Programs (OFCCP) requirements; close audit issues fast.

Required Skills & Qualifications

• 5–8+ years in recruiting or client/account management in Recruitment Process Outsourcing (RPO), agency, or consulting.
• Proven success managing senior stakeholders and closing hard‑to‑fill roles.
• Clear communication and data storytelling; can turn metrics into decisions.

Competencies

• Executive Presence and Expectation Management — sets clear standards and follows through.
• Consultative Influence and Negotiation — finds win‑wins and closes calmly.
• Data‑Driven Judgment and Prioritization — acts on what matters most.
• Operational Discipline and Follow‑through — keeps the cadence and the records tight.
• Communication Clarity and Escalation — simple updates; fast escalation when needed.
• Customer Obsession — balances client, candidate, and hiring manager experience.

Tools and Systems

• Applicant Tracking System (ATS) / recruiting Customer Relationship Management (CRM) and dashboards/Business Intelligence (BI).
• Collaboration and presentation tools for weekly status and MBR/QBR.
• Offer, background, and onboarding systems (with Human Resources (HR)/Operations).

30–60–90 Day Plan (Ramp)

• 30 days: set weekly status cadence; baseline metrics and risks; personally own 1–2 critical roles if needed.
• 60 days: improve first‑slate speed and key conversion ratios; ship three actionable insights.
• 90 days: hit Service Level Agreements (SLA) on 85%+ of roles; stabilize forecast accuracy; note renewal/expansion chances.

Operating Rhythm

• Weekly: client status (scorecard + actions), risk review, and resource balancing.
• Monthly: Monthly Business Review (MBR) on trends vs plan and blockers.
• Quarterly: Quarterly Business Review (QBR) on strategy, Return on Investment (ROI), and forecast.

What We Offer

• Competitive base compensation + performance-based incentives
• 100% remote work environment
• Opportunity to work in a fast-paced recruiting environment
• Access to tools, systems, and structured recruiting processes
• Long-term growth opportunity within a scaling recruitment organization

If you’re someone who thrives in high-volume recruiting, enjoys building relationships, and takes pride in delivering results—we want to hear from you.

Job Type: Full-time

Pay: R21 504,00 - R29 776,00 per month

Language:

• English fluently (Required)

Work Location: Remote