Strategic Account Manager

About the Role

C‑K Control Temp is seeking a Strategic Account Manager responsible for developing and maintaining long-term relationships with very visible key commercial and light industrial clients within the HVAC/ Professional Mechanical Services Industry. This role focuses on driving revenue growth, ensuring customer satisfaction, and positioning the company as a trusted partner for all systems, maintenance, and energy solutions.

Responsibilities

• Build and manage relationships with strategic accounts
• Serve as the primary point of contact for high‑value HVAC clients
• Identify new business opportunities within existing accounts.
• Develop and execute account plans to achieve revenue and growth targets
• Collaborate with internal teams (Service, Construction) to deliver tailored HVAC solutions
• Lead contract negotiations, pricing strategies, and proposal development
• Monitor project execution and ensure customer satisfaction and retention
• Analyze client needs related to energy efficiency, system performance, and regulatory compliance
• Maintain CRM records, forecasts, and account performance metrics
• Seek ou new sales opportunities through market research, networking, referrals, and following up on company‑provided leads.
• Initiate contact with potential customers via phone, email, and in‑person meetings.
• Conduct on‑site visits to assess existing systems, identify customer needs, and determine desired outcomes.
• Explain the features and benefits of the company's products and services, addressing any customer concerns.
• Present clear, accurate, and detailed proposals, contracts, and sales agreements.
• Negotiate pricing and terms to secure sales.
• Build and maintain strong, lasting relationships with both new and existing customers to foster loyalty and repeat business.
• Ensure a seamless transition for customers by coordinating with installation and service teams.
• Strong collaboration with Operations and Leadership Teams.
• Maintain accurate records of sales activities, customer interactions, and the sales pipeline using CRM software.
• Stay up to date on industry trends, new products, and competitors to provide informed recommendations to customers.
• Participate in sales meetings, training sessions, and networking events.
• Strive to consistently meet and exceed sales targets and quotas.

Qualifications

• Bachelor’s degree in business, related field and / or equivalent years of experience in a similar role (at least 8+ years)
• Understanding of HVAC systems, products, and services is required to assist customers effectively.
• Minimum of 10 years of HVAC selling experience.
• Strong sales skills, including prospecting, presentation, and negotiation abilities, are essential.
• Excellent verbal and written communication, as well as strong interpersonal skills, to build trust and rapport with customers.
• Candidates should be self‑motivated, results‑oriented, highly organized, and possess excellent time management skills.
• A valid driver's license and a clean driving record are often required for on‑site client visits.
• Knowledge of safety regulations and standards.
• Strong work ethic, integrity, and reliability.
• Attention to detail and commitment to quality.
• 50%-day Travel in NJ required.