RL
Strategic Education Tech Customer Success Manager II
Renaissance Learning North America
New York · On-site Full-time Mid Level $56k – $77k/yr 6d ago
About the role
About
- A leading educational technology provider is seeking a Customer Success Manager II to oversee customer journeys and ensure exceptional experiences with their platforms.
Responsibilities
- This position involves managing accounts, driving product adoption, and collaborating with cross-functional teams.
Requirements
- The ideal candidate will have 2-3 years of customer success experience, excellent communication skills, and a strong understanding of the K-12 education landscape.
Compensation
- Salary ranges from $56,100 to $77,200, with additional bonuses for performance.
Requirements
- Excellent communication skills.
- Strong understanding of the K-12 education landscape.
Responsibilities
- Oversee customer journeys and ensure exceptional experiences with their platforms.
- Manage accounts.
- Drive product adoption.
- Collaborate with cross-functional teams.
Benefits
performance bonuses
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