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Enterprise Customer Success Manager

Orca Ai Ltd

Singapore · flexible Full-time Senior 3mo ago
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About the role

About

A maritime technology firm is seeking an experienced Enterprise Customer Success Manager to drive successful outcomes for high-value customers.

Responsibilities

  • Manage the customer lifecycle from onboarding to retention
  • Build relationships with senior stakeholders

Qualifications

  • Strong background in Customer Success
  • Experience in B2B SaaS
  • Ability to derive insights from data

Other

This role is based in Europe and may require travel, encouraging innovative solutions and collaboration across various teams.

Skills

B2B SaaSCustomer Success

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