Customer Success Manager

About

A managed services company in Herndon, Virginia, is seeking a Customer Success Manager to manage client relationships and ensure customer satisfaction.

Responsibilities

• Manage client relationships
• Ensure customer satisfaction
• Focus on retention strategies
• Conduct business reviews
• Coordinate with internal teams to support customer needs

Qualifications

• Over 3 years experience in a similar role
• Strong communication skills
• Proactive approach to account management

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Supportive work environment

The position offers a salary range of $80,000-$90,000, hybrid work options, and a supportive work environment.