Solution Engineer

About the Role

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. In this role you will:

• Execute great demos that demonstrate Dynatrace’s unique approach to solving customer pain points.
• Execute and manage POCs onsite and remotely.
• Build key relationships with Dynatrace’s customers.
• Complete RFIs & RFPs.
• Work across teams including Dynatrace’s innovation labs, Expert Services consultants, CSMs, and marketing.

About You

To succeed as a Solution Engineer at Dynatrace, you need to be an ambitious, confident, and self‑motivated individual with prior SE experience or another technical customer‑facing role. You should be passionate about innovative technology, technical sales, and articulating value to customers and prospects. Additionally, we are looking for:

• An excellent team player with the ability to work across all disciplines.
• Excellent communication and presentation skills, capable of translating technical value into business value.
• 3–5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues and manage the resolution process.
• Ability to manage multiple projects simultaneously, collaborate with various salespeople, and support other SEs as needed.
• A strong desire to grow professionally, adapt to an ever‑changing environment, and be coachable.
• Willingness to travel up to 30% of the time.

Responsibilities

• Evangelize Dynatrace’s product offerings during international trade shows and key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities and incremental opportunities within existing accounts.
• Participate in proof‑of‑concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation for multiple PoCs, either directly or through channel partners.
• Present Dynatrace’s vision to C‑suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the sales cycle.
• Deliver on‑stage demonstrations at Dynatrace‑sponsored or partner‑sponsored industry events, ensuring key demos are presented by you or a team member.
• Gather, qualify, and relay customer feedback to Product Management to improve market share and meet market needs.
• Work with internal sales teams and partners, serving as a trusted technical advisor and coach.
• Position may be filled at a higher level based on candidate experience.

Minimum Requirements

• Bachelor’s degree in Computer Science or equivalent education/experience.
• 3 years of experience within the observability space.

Preferred Requirements

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming/scripting languages such as Java, .NET, PHP, Go, Node.js, and databases.
• Advanced knowledge of operating systems (Windows and Linux).
• Experience with DevOps or Site Reliability Engineering practices and cloud platforms (AWS, Azure, or GCP).
• Experience with modern technologies like containers, Kubernetes/OpenShift, serverless functions, and CI/CD pipelines.
• Experience with automation tools such as Ansible, Puppet, Terraform, etc.

Compensation and Rewards

• Base salary range: $128,000 – $160,000, based on experience, skills, education, and location.
• Unlimited personal time off.
• Employee Stock Purchase Plan.
• Reward system.
• Medical/dental benefits.
• Company‑matched 401(k) retirement plan.

Benefits and Work‑Life Perks

• Mental health support: Employee Assistance Program (Telus Health) for you and your family.
• Wellness Days: Four extra paid days off per year to recharge.
• Flexibility: Hybrid working model and flexible hours.
• Employee Stock Purchase Plan: Purchase Dynatrace stock at a discounted price.
• Learn & develop: Company‑wide learning perks, designated team learning days, and more.
• Volunteering day: Paid time to support a community or cause you care about.
• Regular team events: Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, etc.
• International vibe: Multicultural offices and teams; English is the shared language, with a strong emphasis on cultural exchange.
• Rewards and perks may vary by employment type and location.

Equal Employment Opportunity

Dynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.

About Dynatrace

Dynatrace (NYSE: DT) is the leading AI‑powered observability and security platform. We advance observability for today’s digital businesses, transforming modern digital ecosystems’ complexity into powerful business assets. Our AI‑driven insights cut through the noise, automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace delivers simplicity, clarity, and reliability at scale, enabling teams to make informed decisions, minimize downtime, and drive business forward with confidence.