Support Engineer

Reference: JHB007112-Lizel-1

Datacentrix is looking for a Support Engineer to join our team based in Stellenbosch. If you are passionate about providing high-quality IT support to end users and eager to grow your career in the industry this is a great opportunity. Duties & Responsibilities

Duties and Responsibilities:

• Deliver first- and second-line IT support to end users for productivity and service continuity

• Manage incidents, service requests, and troubleshooting effectively

• Support endpoint and application rollouts

• Maintain accurate ITSM records and knowledge documentation

• Provide support for user endpoints, applications, collaboration tools, printers, authentication, and more

• Support implementations, upgrades, and escalations

• Ensure documentation and compliance for audit readiness and improvements

Minimum Qualifications:

• Matric

• Valid Drivers License own reliable vehicle

• Relevant IT qualification (e.g., Diploma/Certificate) or equivalent experience

• Experience with Microsoft endpoint and productivity environments (e.g., Windows, Microsoft 365)