Support Engineer
Tangam Systems
About the role
About
Elevate your career as a Support Engineer with Tangam Systems, specializing in data analytics software. Engage with Fortune 500 clients and enhance their operations remotely or on-site.
At Tangam Systems, you will be pivotal in ensuring smooth software installations and providing specialized technical support. With at least 4 years of experience in IT or support engineering and database knowledge, you will lead initiatives to monitor software health and improve customer satisfaction. Your contributions will not only support operations but also enhance internal processes, driving productivity.
Key Responsibilities
- Act as primary contact for installation and software support
- Create automated health tracking applications with development team
- Assist sales team with technical needs and demos
- Improve customer support processes through automation
- Perform software upgrades and identify process bottlenecks
Requirements
- 4+ years in support engineering or IT technician role
- Undergraduate degree in Computer Science or related
- Proficient in networking and troubleshooting
- Strong interpersonal and communication skills
- Detail-oriented and organized
Join Tangam Systems to leverage your technical expertise and contribute to innovative solutions in the gaming industry.
Skills
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