Systems Analyst

The company

Our client is a community-focused regional bank headquartered in Virginia, offering a range of financial services including personal and business banking, loans, and wealth management. With a commitment to innovation and customer service, the bank emphasizes compliance with federal regulations and supports a collaborative work environment for its technology teams.

Role And Responsibilities

• Implement, maintain, and support information systems to align with the firm’s business objectives
• Deploy, maintain, upgrade, and troubleshoot core business applications
• Meet and coordinate with designated internal stakeholders to understand business goals and needs
• Gain a deep understanding of business applications and how business units utilize them
• Understand how business applications integrate and depend on one another
• Meet and coordinate with external stakeholders to establish strong vendor relationships
• Develop and implement maintenance and troubleshooting procedures
• Participate in process improvement, user access management, change management, problem management, and disaster recovery activities related to assigned applications
• Monitor system health and gather system statistics
• Maintain system documentation, including application information, diagrams, etc.
• Define and coordinate the execution of testing procedures and develop test cases to support the overall quality assurance process
• Act as the first line of support for users of business applications
• Follow all relevant policies and procedures, including Change Management and Project Management
• Ensure the daily operability of systems by monitoring and responding to incident
• Adhere to applicable federal laws, rules, and regulations, including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA)
• Perform other duties as assigned

Job Requirements

• Bachelor's Degree in Information Technology, Computer Science, Business, or a related field with 5 years of professional experience (preferred)
• Strong familiarity with the financial services industry and technology concepts (preferred)
• Ability to understand business goals and needs
• Communicating with business and technology leaders, both within and outside the organization
• Ability to think critically and be analytical
• Express or exchange ideas by means of the spoken word via email and verbally
• Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
• Not substantially exposed to adverse environmental conditions
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities

Benefits

• health insurance
• retirement plans
• 401(k) with matching
• paid time off
• professional development opportunities
• potential performance-based bonuses (specifics to be confirmed during interview process)

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