System Engineer/Site Reliability Engineer (m/w/d)

About Us

We are committed to enabling innovative digital banking and near-banking experiences for over 900 banks and more than 30 million bank customers. Therefore, we systematically invest in the expertise of our more than 5,500 employees and consider sustainability a strategic corporate goal.

Our collaboration model is characterized by agile, cross-functional working across all business areas. We connect people and markets of tomorrow – simply. digital. secure.

Your Role

For our Omnichannel business unit in the Omnichannel, Portal and API Enabler Tribe, we are looking for you to join us full-time as a System Engineer/Site Reliability Engineer (m/f/d) in Karlsruhe or Aschheim. Your role is assigned to the Site Reliability Engineering Chapter/Squad. Here you will work across locations and with diverse interfaces with your colleagues.

Please note: Shift and on-call duty are required for this role.

Responsibilities

• You are responsible for the introduction of SRE/DevOps practices and for advising development teams.
• You ensure system stability through observability, monitoring (e.g., Prometheus, Grafana, Dynatrace), and capacity planning.
• You resolve incidents with subsequent root cause analyses and are responsible for 2nd/3rd level support.
• You work with the team on optimizing and further developing operational processes and automations using various scripting languages and tools, as well as on developing ideas and solutions for further increasing customer satisfaction and the availability of our services.
• You support security and compliance topics as well as the implementation of best practices.

Requirements

• You have a completed degree in computer science and several years of relevant professional experience or a comparable qualification.
• You possess knowledge in automation and performance optimization, as well as in stabilizing and scaling critical production services.
• You bring practical experience with SRE/DevOps methods, monitoring tools, and cloud technologies (e.g., Kubernetes, Docker), as well as knowledge of scripting/programming languages (Bash, Perl, Python, Go, Node.js) and GIT.
• You have experience with SRE, SLIs, SLOs, Error Budget, Toil Reduction, as well as agile software development.
• You are characterized by your strong teamwork skills, analytical thinking, communication skills, and your independent way of working and initiative.

Team

Atruvia is proud to be part of the Cooperative Financial Network. This affiliation clearly distinguishes the digitalization partner from other companies. Because in a cooperative, every vote counts. Everyone bears responsibility. This requires a stable foundation of values.

At Atruvia, this means: being there for each other, interacting openly, respectfully, and honestly, acting with personal responsibility, and making results-oriented decisions.

Application Process

After you have agreed to our data protection declaration, we will transfer your profile to our applicant management system and guide you through the next steps in the application process. Ideally, a conversation with the responsible specialist department will follow.

We look forward to your application!

About the Company

We are the digitalization partner in the Cooperative Financial Network. We have extensive expertise in banking and information technology. Our IT solutions and services, specifically tailored for banks, range from data center operations and our banking system to app development. We utilize future-oriented technologies such as Smart Data and place great emphasis on process optimization and regulatory compliance.

Our lives are becoming increasingly digital, faster, and more mobile. The banking world is also in the midst of transformation – and so are we as a digitalization partner. Such upheavals run through our history.

It is the beginning of a new era: On September 1, 2021, Fiducia & GAD IT AG became Atruvia AG. This involves not only a new name but also a completely new strategic direction: with flat hierarchies, increased speed, and sustainable support for customers in the course of digitalization. This means: moving away from being an IT service provider towards being a digitalization partner.

We are the digitalization partner in the Cooperative Financial Network. We have extensive expertise in banking and information technology. Our IT solutions and services, specifically tailored for banks, range from data center operations and our banking system to app development. We utilize future-oriented technologies such as Smart Data and place great emphasis on process optimization and regulatory compliance.

The future belongs to simple and largely automated banking. We are convinced of this. Standardization, more efficient processes, and closer digital customer proximity are key factors for success.

• We drive digital transformation forward
• We actively involve our customers
• We create the conditions for new business models
• We rely on platforms, clouds, and artificial intelligence
• We increasingly use Smart Analytics as a base technology
• We enable regulatory compliance at the push of a button
• We create synergies and offer maximum security and compliance