CiMSO - Systems Consultant

About CiMSO

This is a position for a candidate who would like to develop a career as an ICT consultant to the lodging, hospitality and realty industries for a leading ERP software solutions provider. CiMSO offers interesting and challenging career opportunities, extensive syllabus based training and personalised coaching.

Primary Responsibilities

• Receive incoming support requests and resolve issues
• Consult with clients to advise on application of CiMSO software solutions
• Perform on-site deployment of new systems or upgrades (project management)
• Train users in the use and application of the software
• Participate at expo’s as and when required
• Actively and continuous learning CiMSO Software Suite of products
• Contributes to team effort by accomplishing related tasks and results as needed

Secondary Responsibilities

• Assist answering & fielding incoming phone calls, receiving, prioritizing and delivering messages
• Provide general office services and administrative processes

Required Skills

• Strong, professional verbal & written communications skills in English & Afrikaans
• Computer skills, using Microsoft Windows, Office & Internet
• Effective prioritization, organizational & problem-solving skills
• Accurate with figures and attention to detail
• A thorough understanding of the lodging and hospitality industry and accounting systems

Mobility Requirements

• Travel to other cities and, eventually, other countries (A valid passport is required)
• Be away from home for several weeks at a time
• Have a valid driver’s licence
• Typically, office-hours, with occasional after-hours work required

Educational and experience requirements

• O-Levels / Matric / Grade 12
• Hospitality related qualification essential
• Experience in the Hotel and Lodging Industry

Environmental Factors

• Warm and friendly working environment
• Occasional long hours using computer and telephone
• Operating in a busy, open area office with interruptions and meetings. (Please note that is an office-based position, offices located in Somerset West.)

Other Requirements

• Applicants must have a valid driver’s licence and be able to communicate confidently in both Afrikaans and English.

Contract & Renumeration

Candidates would be appointed as independent contractors with a 1-year contract renewable in March of each year.

Contractors are paid an hourly rate and renumeration is negotiable commensurate with the candidate’s qualifications and experience.

A year-end bonus is paid, based on the performance of the company.

The standard workday (weekdays) is 9 hours with a 1-hour lunch break. Overtime is paid as and when required.

Please note: should you not be contacted within 10 days, your application has been unsuccessful.