Sr IT Technical Writer/Analyst

About the Company

Software Technology

Responsibilities

• Writes and edits technical documents including reference manuals and product manuals.
• Writes and edits procedural documentation such as user guides and manuals.
• Determines the type of publication that will best serve the project requirements.
• Meets with technology managers, engineers, programmers, project managers, and subject matter experts to learn about specific products or processes.
• Research industry standards and products to better understand system.
• Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
• Plans writing processes and sets timelines and deadlines.
• Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
• Gathers feedback from customers, designers, and manufacturers to improve technical documents.
• Work with Team to prepare, review, revise, and maintain current and future policy and standard operating procedures.
• Structures procedures in a logical sequence.
• Ensure messages and terminology is consistent across all written materials associated with implementation of new system.
• Identifies, creates, revises, and maintains documentation and templates needed by the agency, technical teams, and user groups.
• Provide professional technical writing and editing services on materials such as informational products, presentations, press releases, reports, etc., while complying with agency style guides and quality control measures.
• Coordinate stakeholder input, fact-checking, and integration of written text and graphic design.
• Prepare, design, and publish documents and media that are distributed to a diverse government user base.
• Performs other related duties as assigned.

Skills

• Analysis Skills
• Computer Programming
• Customer/Client Research
• Design Document
• Documentation
• Fact Checking
• Government
• Graphic Design
• Industry Standards
• Needs Assessment
• Press Releases
• Product Documentation
• Project/Program Management
• Publications
• Quality Control
• Quality Metrics
• Sales Presentation
• Standard Operating Procedures (SOP)
• Style Guide
• Technical Editing
• Technical Leadership
• Technical Writing
• Time Management
• User Groups

Location

ON SITE REQUIRED: 4 days ON SITE to start REQUIRED. No Exceptions