Technical Account Manager: Customer Success & SLA Expert

About the role

About Us

Ontec Systems (Pty) Ltd. is seeking a candidate for a role focusing on customer support and technical solutions in George, Western Cape.

Responsibilities

Managing customer operations
Ensuring compliance with SLAs
Conducting regular audits

Qualifications

Strong ability to analyze and understand customer needs and objectives is essential.
Candidates should possess excellent technical knowledge and account management skills to provide exceptional service and build long-term relationships with clients.